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2.6 Software maintenance  (Page 8/10)

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Unique activities

There are a number of processes, activities, and practices that are unique to software maintenance, for example:

  • Transition: a controlled and coordinated sequence of activities during which software is transferred progressively from the developer to the maintainer.
  • Modification Request Acceptance/Rejection: modification request work over a certain size/effort/complexity may be rejected by maintainers and rerouted to a developer.
  • Modification Request and Problem Report Help Desk: an end-user support function that triggers the assessment, prioritization, and costing of modification requests.
  • Impact Analysis.
  • Software Support: help and advice to users concerning a request for information (for example, business rules, validation, data meaning and ad-hoc requests/reports).
  • Service Level Agreements (SLAs) and specialized (domain-specific) maintenance contracts which are the responsibility of the maintainers.

Supporting activities

Maintainers may also perform supporting activities, such as software maintenance planning, software configuration management, verification and validation, software quality assurance, reviews, audits, and user training.

Maintenance planning activity

An important activity for software maintenance is planning, and maintainers must address the issues associated with a number of planning perspectives:

  • Business planning (organizational level)
  • Maintenance planning (transition level)
  • Release/version planning (software level)
  • Individual software change request planning (request level)

At the individual request level, planning is carried out during the impact analysis. The release/version planning activity requires that the maintainer:

  • Collect the dates of availability of individual requests
  • Agree with users on the content of subsequent releases/versions
  • Identify potential conflicts and develop alternatives
  • Assess the risk of a given release and develop a back-out plan in case problems should arise
  • Inform all the stakeholders

Whereas software development projects can typically last from some months to a few of years, the maintenance phase usually lasts for many years. Making estimates of resources is a key element of maintenance planning. Those resources should be included in the developers’ project planning budgets. Software maintenance planning should begin with the decision to develop a new system and should consider quality objectives (IEEE1061-98). A concept document should be developed, followed by a maintenance plan.

The concept document for maintenance should address:

  • The scope of the software maintenance
  • Adaptation of the software maintenance process
  • Identification of the software maintenance organization
  • An estimate of software maintenance costs

The next step is to develop a corresponding software maintenance plan. This plan should be prepared during software development, and should specify how users will request software modifications or report problems. Software maintenance planning is addressed in IEEE 1219 and ISO/IEC 14764. ISO/IEC14764 provides guidelines for a maintenance plan.

Questions & Answers

Three charges q_{1}=+3\mu C, q_{2}=+6\mu C and q_{3}=+8\mu C are located at (2,0)m (0,0)m and (0,3) coordinates respectively. Find the magnitude and direction acted upon q_{2} by the two other charges.Draw the correct graphical illustration of the problem above showing the direction of all forces.
Kate Reply
To solve this problem, we need to first find the net force acting on charge q_{2}. The magnitude of the force exerted by q_{1} on q_{2} is given by F=\frac{kq_{1}q_{2}}{r^{2}} where k is the Coulomb constant, q_{1} and q_{2} are the charges of the particles, and r is the distance between them.
Muhammed
What is the direction and net electric force on q_{1}= 5µC located at (0,4)r due to charges q_{2}=7mu located at (0,0)m and q_{3}=3\mu C located at (4,0)m?
Kate Reply
what is the change in momentum of a body?
Eunice Reply
what is a capacitor?
Raymond Reply
Capacitor is a separation of opposite charges using an insulator of very small dimension between them. Capacitor is used for allowing an AC (alternating current) to pass while a DC (direct current) is blocked.
Gautam
A motor travelling at 72km/m on sighting a stop sign applying the breaks such that under constant deaccelerate in the meters of 50 metres what is the magnitude of the accelerate
Maria Reply
please solve
Sharon
8m/s²
Aishat
What is Thermodynamics
Muordit
velocity can be 72 km/h in question. 72 km/h=20 m/s, v^2=2.a.x , 20^2=2.a.50, a=4 m/s^2.
Mehmet
A boat travels due east at a speed of 40meter per seconds across a river flowing due south at 30meter per seconds. what is the resultant speed of the boat
Saheed Reply
50 m/s due south east
Someone
which has a higher temperature, 1cup of boiling water or 1teapot of boiling water which can transfer more heat 1cup of boiling water or 1 teapot of boiling water explain your . answer
Ramon Reply
I believe temperature being an intensive property does not change for any amount of boiling water whereas heat being an extensive property changes with amount/size of the system.
Someone
Scratch that
Someone
temperature for any amount of water to boil at ntp is 100⁰C (it is a state function and and intensive property) and it depends both will give same amount of heat because the surface available for heat transfer is greater in case of the kettle as well as the heat stored in it but if you talk.....
Someone
about the amount of heat stored in the system then in that case since the mass of water in the kettle is greater so more energy is required to raise the temperature b/c more molecules of water are present in the kettle
Someone
definitely of physics
Haryormhidey Reply
how many start and codon
Esrael Reply
what is field
Felix Reply
physics, biology and chemistry this is my Field
ALIYU
field is a region of space under the influence of some physical properties
Collete
what is ogarnic chemistry
WISDOM Reply
determine the slope giving that 3y+ 2x-14=0
WISDOM
Another formula for Acceleration
Belty Reply
a=v/t. a=f/m a
IHUMA
innocent
Adah
pratica A on solution of hydro chloric acid,B is a solution containing 0.5000 mole ofsodium chlorid per dm³,put A in the burret and titrate 20.00 or 25.00cm³ portion of B using melting orange as the indicator. record the deside of your burret tabulate the burret reading and calculate the average volume of acid used?
Nassze Reply
how do lnternal energy measures
Esrael
Two bodies attract each other electrically. Do they both have to be charged? Answer the same question if the bodies repel one another.
JALLAH Reply
No. According to Isac Newtons law. this two bodies maybe you and the wall beside you. Attracting depends on the mass och each body and distance between them.
Dlovan
Are you really asking if two bodies have to be charged to be influenced by Coulombs Law?
Robert
like charges repel while unlike charges atttact
Raymond
What is specific heat capacity
Destiny Reply
Specific heat capacity is a measure of the amount of energy required to raise the temperature of a substance by one degree Celsius (or Kelvin). It is measured in Joules per kilogram per degree Celsius (J/kg°C).
AI-Robot
specific heat capacity is the amount of energy needed to raise the temperature of a substance by one degree Celsius or kelvin
ROKEEB
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Source:  OpenStax, Software engineering. OpenStax CNX. Jul 29, 2009 Download for free at http://cnx.org/content/col10790/1.1
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