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Senior Technical Lead

HCL Technologies


(Posting).Role: • Lead Salesforce Marketing Cloud org regarding Integrations, list & data creation, setting up Journeys, and creating dynamic email content. • Provide guidance on best practices and approaches to design and implement effective and standardized Salesforce Marketing Cloud solutions. •...


CONSULTANT

HCL Technologies

  • US - CA - Madera

  • March 8, 2024


(Posting). • ROLES AND RESPONSIBILITIES 6.5.1 TIER 16.5.1.1 Responsibilities: • Track performance and log Reason For Outage (RFO) Initiate Triage process / initial diagnostics (review automation findings and manually validating) Check circuit and order history Reference manually and assign all child...


CONSULTANT

HCL Technologies

  • US - MN - Cook

  • January 4, 2024


(Posting). • JD attached (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation...