Position: Customer Service Associate
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:
Maintaining store to the needs of management while giving excellent customer service to each guest
Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
Ensure compliance with age restricted products such as tobacco, alcohol and lottery
Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
Maintain a clean and organized store, register area and backroom
Maintain cleanliness outside of the store
Ensure all deliveries are made according to company policy
Maintain safe/secure environment adhering to company safety methods
Properly record time worked
Complete daily paperwork/record-keeping
Education and Experience:
High School diploma or equivalent preferred
0-6 months' work experience
Requirements:
Must be at least 16 years of age
Must successfully complete company training
Physical Requirements:
Ability to traverse all parts of the location quickly
Prolonged periods of standing on a hard surfaced floor
Must be able to lift, push and pull up to 25 pounds at a time
Customer Service Associates will be provided with the following:
Training program
Opportunity for advancement
Pay increases
Flexible schedules
Annual review/evaluation
Employee referral bonus program
Company paid life insurance
Weekly pay
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