Member Experience Coordinator

Clubcorp Usa Incorporated
US - Virginia - Haymarket
May 26, 2024
Advertising

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary:

The Member Experience Coordinator will play an integral part on the Member Experience Team supporting project work and goals. Creating and marketing remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells.

Day-to-Day:

Set up for Member check-in (i.e. name badges, welcome signs).
New Member welcome calls "warm welcome" invitation to New Member Facebook group.
Manage the club's social media platforms (Facebook and Instagram) by creating and responding to posts, verifying events, etc.
Take photos at events like member golf tournaments, member events, and more
Members First updates to events and registration.
Update and create all Club marketing i.e., Posters, table tents, Enplug etc.
Creation and distribution of weekly email blasts to membership about all events at the club
Support in completion of New Member data entry and follow-up.
Work with department heads to identify, complete, and implement one unified annual Club calendar of Member events.
Function as the Club representative on various Member committees.

About You:

Minimum of one year experience in hospitality business or a similar role.
Service-oriented mindset makes every guest feel valued.
Strategically minded and excited about marketing all things at the club but specifically member events
Strong communication skills verbal, written, phone, text, and social media communications.
Work well under pressure, coordinating multiple tasks at any given time.
Strong organizational skills and attention to detail.
Positive phone demeanor.
Advanced working with Canva and Microsoft Office Suite, including Word, Outlook, and Excel.
Knowledge and usage of social media as a marketing tool
Positive attitude and willingness to work as part of a team.
Bachelor's Degree in Marketing, Business, or a related field is preferred.

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Read the full job description and apply online on the recuiter's web-site

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