Inside Operations Specialist

About Us
//fAYQwMx9INIKeter Environmental Services is a full-service waste and recycling management company operating on a national platform.
As a national environmental services provider, we manage 1400 client programs and work with over 2500+ providers nationally.
Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present.
We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property's waste stream.
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Exciting News:
Keter Environmental Services and Waste Harmonics have united to create a powerful force in environmental solutions.
Join our dynamic team to be a part of this new era in sustainability.Comprehensive Benefits PackageFor more information about Keter's perks go to ***/view/391805623/ Hybrid work schedule, up to 3 days work from homeCompetitive CompensationAnnual Bonus Plan at Every LevelContinuous Learning and Development Opportunities401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental InsuranceVision Insurance (Company Paid)Life Insurance (Company Paid)Short-term & Long-term Disability (Company paid)Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Generous Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer7 Paid HolidaysJob purpose The Inside Operations Specialist is a key driver of efficiency of the overall waste and recycling program of assigned properties.
The Inside Operations Specialist receives and dispatches incoming calls and emails from clients and vendors serving as a primary point of contact for the waste and recycling needs of assigned properties.
This position collaborates with multiple departments to drive efficiency objectives and enhance the customer service experience for our clients.
Duties and Responsibilities Manages the daily waste and recycling operations, remotely at multiple properties in a large geographic area and resolves service issues.Dispatches hauling based on analysis of containers history, PSI (pounds per square inch) readings, cycles, tenant changes, and use of other proprietary software.Coordinates and oversees completion of repairs on equipment.Manages placement and removal of temporary roll off containers.Tracks, enters, and evaluates key information daily.Builds sustainable relationships and trust by communicating collaboratively with customers internally and externally.Works quickly and efficiently in a fast-paced environment.Processes work orders in an accurate and timely manner.Demonstrates excellent follow through on assignments.
• Perform other duties as assigned.
Qualifications College degree preferred and/or 2 or more years of relevant experience.Professional email and phone etiquette with a focus on solving problems and listening to others without interrupting.Ability to multi-task.Ability to react well under pressure and treat others with respect.Ability to adapt easily to change.Identify and resolve problems in a timely manner.Good time management skills to prioritize and plan work activities.Ability to negotiate and influence others.Proficiency with Microsoft Outlook, Word, and Excel is required.Work efficiently and effectively, both independently and as a team.Work Conditions/Physical Requirements Hybrid home/office environment.
Noise level is moderate.
Ability to work after normal business hours as needed is required.
Direct reports This position has no supervisory responsibilities.
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