Quality Assurance Engineer - Mobile Devices
General Information
Req #
WD00062393
Career area:
Hardware Engineering
Country/Region:
United States of America
State:
Texas
City:
FT. Worth
Date:
Friday, March 29, 2024
Working time:
Full-time
Additional Locations:
United States of America - Texas - FT. Worth
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit *** , and read about the latest news via ourStoryHub (***/) .
Description and Requirements
Motorola is looking for a self-motivated Quality Engineer responsible for applying Motorola quality standards at a 3PL vendor. The role will include IQC (Incoming quality control) of Cellular devices from factory and packaging material from 3PL supplier. Review and validate failures from 3PL process through failure replication and/or confirmed measurement based on Motorola quality standard. Role will include reviewing IQC data and reports from Carrier to provide 8D issue resolutions from 3PL vendor and/or Factory.
Responsibilities:
• Customer Quality Management that drives overall product quality and performance that allows Motorola Mobility to achieve best in class Consumer Experiences.
• Apply Cellular Device Quality Management Standards to confirm failures on cellular devices received at 3PL supplier including Cosmetic, Testing, Triaging and Failure Replication.
• Manage Carrier Quality escalations on shipped cellular devices to determine corrective actions from 3PL vendor and/or Manufacturing Factory using 8D process in a data-based driven system.
• Assesses Customer impact from product quality issues, communicate globally, and drive supporting teams for 8D issue resolution.
• Lead/Participate in multi-team meetings on quality issues discovered on shipping products (Oversees Factories, Local Internal Team and/or Carriers).
• Based on 3PL vendor findings, assess product performance using statistical analysis and data-based decision-making. Generate potential new testing/sampling plans to determine new failure mechanisms at 3PL vendor.
• Collaborate on-site with 3PL vendor to ensure Motorola Quality Policy and Objectives are disclosed and followed to meet expectations of our Carriers.
• Evaluate initial feedback from Carrier FAI/IQC findings and provide technical documentation on issue resolution to Carrier.
Basic Qualifications:
• Bachelor's Degree: Mechanical Engineering or related field of study
• 3+ years of experience with Mobile Devices
• Manufacturing Quality Control
• Six Sigma Training
• 8D Problem Solving
• Fluent English
• Microsoft Office Skills
Preferred Qualifications:
• Cross-Team Collaboration
• Technical Analysis skills
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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