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Our client is a thriving boutique property management company specializing in multifamily residential properties in central Austin, TX. Their current portfolio consists of 20+ owned/ managed properties and is relatively stabilized.

We are seeking a dynamic and experienced Vice President of Operations/ Director of Operations to oversee the property management platform directly reporting to the Owner of the company. The VP of Operations will play a critical role in driving operational efficiency, enhancing resident satisfaction, and optimizing property performance across our portfolio of multifamily properties.

You will be responsible for a team of 2-3 regional managers and indirectly responsible for30+ site team members. These assets are B/C class so Value-add experience is a plus.

Responsibilities:

  • Strategic Leadership:
    Develop and execute strategic initiatives to achieve operational objectives and drive company growth.
  • Team Management:
    Lead and mentor a team of property managers and operational staff, fostering a culture of collaboration, accountability, and continuous improvement.
  • Operational Excellence:
    Implement best practices and processes to ensure efficient property operations, maintenance, and tenant services.
  • Financial Oversight:
    Manage property budgets, expenses, and financial performance to achieve revenue goals and maximize profitability.
  • Tenant Relations:
    Oversee tenant relations and customer service efforts, ensuring high levels of resident satisfaction and retention.
  • Vendor Management:
    Establish and maintain relationships with vendors and contractors to ensure quality service delivery and cost-effective solutions.
  • Compliance and Risk Management:
    Ensure properties comply with local, state, and federal regulations and manage risk effectively.
  • Technology Integration:
    Identify and implement innovative technologies and systems to streamline operations and enhance property management efficiency.

Qualifications:

  • Experience:
    Minimum of 10 years of progressive experience in multifamily property management, with at least 5 years in a senior leadership role.
  • Leadership Skills:
    Proven ability to lead, mentor, and develop high-performing teams.
  • Strategic Thinker:
    Strong strategic planning and problem-solving skills with a track record of driving operational excellence and achieving business goals.
  • Financial Acumen:
    Solid understanding of property financials, budgeting, and financial analysis.
  • Communication:
    Excellent verbal and written communication skills, with the ability to effectively interact with tenants, employees, and stakeholders.
  • Industry Knowledge:
    Deep knowledge of multifamily property management practices, market trends, and regulatory requirements.
  • Technology Proficiency:
    Familiarity with property management software and other relevant technology solutions.

Location:
Austin, TX - Central

Benefits:

  • Competitive salary and performance-based incentives
  • Comprehensive health, dental, and vision benefits

Associated topics:
administrative, administrative assistant, administrative coordinator, assist, asso, associate, chief operations officer, facilities, front office, records management

Read the full job description and apply online on the recuiter's web-site

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