Medical Assistant

Become a part of our caring community and help us put health first

The Medical Assistant 2 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative / operational / customer support assignments. Performs computations. Typically works on semi-routine assignments. Responsible for decisions focusing on interpretation of area/department policy and methods for completing assignments. CenterWell Medical Assistants work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, while working under minimal direction. Medical Assistants follow standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Use your skills to make an impact

This position is based out of our center in Madison, TN however from time to time the Medical Assistant 2 may be required to support another Middle Tennessee center (mileage is reimbursable).

CenterWell is seeking a dedicated, compassionate, and experienced - Medical Assistant - who is interested in growing with the company and being a part of something great!

Location : CenterWell Senior Primary Care office located at: 2009 Gallatin Pike N, Madison, TN 37115.

Medical Assistant Role Overview:

• Prepare patients for examinations, including taking vitals

• Recording & updating patient medical histories in electronic medical records software

• Performing routine tests and/or screenings such as mammograms, colorectal screening, and EKGs

• Preparing and administering medications, including intramuscular, intradermal, and subcutaneous injections-including vaccinations/immunizations, as directed by a physician or other licensed provider

• Counseling patients on medication and special diets

• Wound care and changing dressings

• Sterilizing and cleaning equipment and ensuring maintenance of examination rooms

• Collaborates closely with physicians and nurses to ensure top level patient care

• Highly accurate in collecting phlebotomy samples from senior-aged patients

Use your skills to make an impact

Required Qualifications

• Graduate of an accredited Medical Assistant program and/or relevant medical office experience as defined by applicable certification program*

• Bilingual English/Spanish- Must be able to speak, read, and write in both languages without limitations or assistance

• CPR certification

• First Aid certification

• Advanced Phlebotomy experience

• Intermediate level experience with Microsoft Word including the ability to create, edit, modify, and save documents. Check spelling, grammar, readability, and other intermediate functions.

• Intermediate level experience with Microsoft Excel including creating spreadsheets, creating tables, sorting data, basic computations, inserting, deleting, and hiding data cells.

• Intermediate level experience with Microsoft Outlook including configuring email settings, creating, scheduling, and delegating tasks, scheduling meetings, and sharing calendars.

• This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

• Candidates must be able to work onsite at the clinic located at:

Preferred Qualifications

• One + year of previous experience as a Certified / Registered Medical Assistance

• Willingness to learn and be cross trained in other roles based on business need

• Previous experience with medical "front office" responsibilities

• Experience with HEDIS

• Experience with Electronic Medical Records

• Previous experience in a geriatric setting

• Rad Tech License (AART)

*Medical Assistant Certification:

Please note if you are currently certified, some CMA and RMA programs may still require completion of Humana approved certification program within one year from hire date.

​Humana / CenterWell currently recognizes Medical Assistant Certification or Registration from the following: Allied American Health (AAH), American Registry of Medical Assistants (ARMA), American Association of Medical Assistant (AAMA), National Healthcareer Association, National Association for Health Professionals, American Medical Technologist, National Association of Healthcare Technicians (NAHP), National Center for Competency Testing (NCCT), and/or Medical Career Assessments (MedCA).

If you are not currently certified through one of these recognized organizations, you will have one year, from the date of employment, to receive certification from one of these organizations

Medical Assistant Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

Local travel may be required; Mileage is reimbursed

Being a part of the CenterWell team gives you benefits that include:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from *** with instructions to add the information into the application at Humana's secure website.

Interview Format:

To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Language Proficiency Testing: