Lead Employee Relations Investigator

Lead Employee Relations Investigator

General Information

Ref #:

20240038434

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Lowell - Massachusetts - United States, USA - USA - Remote, Weston - Florida - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at ***/careers #WeAreUKG

Description & Qualifications

Description

As an Employee Relations Investigator at UKG, you will be responsible for conducting prompt, thorough, and fair investigations comprising of background research, investigative interviews, and debrief meetings in partnership with Legal, HR, and the business. Although you will primarily conduct investigations in your assigned region, you will also be expected to support investigations cross-regionally. Success in this role will require working effectively across geographical and cultural boundaries and discerning systemic issues revealed during the investigative process. Our Employee Relations Investigators demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. You must be able to articulate findings to the business in the form of summaries and conclusions so that long-term solutions can be developed and applied. As an Employment Investigator, you will also serve as a Subject Matter Expert (SME) for Employee Relations within your assigned region(s), providing advice and counsel to managers, employees, HRBPs and HR leaders regarding HR policies and best practices and handle complex conflict resolution, terminations, employee/customer complaints, and policy administration, as needed. You will also have the opportunity to deliver compliance education programs and training designed proactively to address workplace issues.

Employment Investigator Responsibilities:

• Manage complex employment related investigations, end-to-end, including conducting intake meetings, background research, investigative interviews, and debrief meetings, across UKG office locations within the United States.

• Partner closely with global cross-functional partners within Legal, Human Resources, Workplace Services, Global Security, Internal Audit, and business units.

• Investigate complaints involving violations of law or policy, including allegations of discrimination, harassment, retaliation, conflict of interest, and other inappropriate behavior.

• Ability to discern systemic issues and utilize data to help develop long-term solutions.

• Provide timely communication to all relevant parties throughout the investigations process, including responding to case escalations.

• Remain respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation.

• Provide advice and counsel to managers, employees, HRBPs and HR leaders regarding HR policies and best practices and handle performance complex conflict resolution, terminations, employee/customer complaints, and policy administration.

Qualifications

Minimum Qualifications:

• 5+ years of experience investigating and advising on employment-related matters.

• Experience conducting investigations that will withstand legal scrutiny in multiple jurisdictions.

• Experience working independently, acting on priorities and exercising proven judgment.

• Demonstrate collaborative relationship management skills in a highly cross-functional environment.

• Experience documenting investigation findings and recommendations.

• Experience presenting findings and recommendations to leadership or those with dissenting opinions.

• Problem-solving, analytical, critical thinking skills and high degree of working with data.

• Flexible and adaptable to rapidly changing environment.

• Experience protecting confidential information demonstrating profound professionalism in keeping sensitive business and personnel matters private.

• An innate ability to comprehend legal principles and concepts.

Preferred Qualifications:

• Juris Doctorate or advanced degree in relevant field

• Experience identifying relevant legal issues

• Project management experience both at a strategic and tactical level

• Formal training and/or Certification in Investigations

• Experience in conducting facilitation and/or mediations

• Experience practicing labor and employment law

• Experience with conducting workplace investigations in assigned region to which you are applying.

Pay Transparency for Colorado, New York, Washington and California

The pay range for this position in Colorado, New York, Washington and California is $96900 to $139300, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG's comprehensive benefits can be reviewed on our careers site at ***/careers.

San Francisco Bay Area Pay Law

There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $96900 to $139300 per year.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (/eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement.

View the Pay Transparency Nondiscrimination Provision (/dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (/e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ***.