Sr Field Support Technician - 2nd Shift Onsite

Date Posted:

2024-01-15

Country:

United States of America

Location:

HSC31: US137-North Charleston, SC 5400 International Blvd, 88-30 Final Ass , North Charleston, SC, 29418 USA

Position Role Type:

Onsite

2nd Shift: 2:00pm-10:00pm

Job Summary:

Performs technical support activities including aircraft product rework, installation support, supplier modification changes/ upgrades, etc. Ensures procedures are followed, records are kept to dates and systems are maintained. Follows Field Support Leads direction and responds to normal and critical situations. Maintains communication with third party product support staff and the Field Support Manager in resolving technical problems and/or bringing problems to the design department's attention.

Primary Responsibilities:

Support the incoming inspection for the different seating programs

Monitor the AC during the installation process in the factory and provide technical assistance if needed

Report technical issues and customer concerns to the Field Support Leads and Manager

Adjust, repair, or replace malfunctioning components or assemblies, using hand tools and power tools.

Install electrical and electronic components, assemblies, and systems in aircraft, using hand tools, power tools, and/or software.

Interpret engineering test data in order to diagnose malfunctions and systemic performance problems.

Lay out the installation of assemblies and systems, following documentation such as drawings, manuals, and wiring diagrams.

Test and troubleshoot aircraft seats, components, and assemblies, using the appropriate tools.

Assemble prototypes or models of circuits, instruments, and systems so that they can be used for testing.

Coordinate work with the field support lead, technicians, and other aircraft personnel.

Sign for quality records of installation, troubleshooting and rework.

Basic Qualifications:

HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.

Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position.

Must have basic computer knowledge and a working knowledge of Microsoft Office applications are required. Computer experience/operation is necessary to perform software interrogation via a laptop computer.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, drawings, product and component specifications, and service bulletins.

Ability to effectively communicate technical details, design concepts, analysis results, and work pass downs via verbal or written mediums.

Strong time management and organizational skills.

Preferred Qualifications:

Airframe and Power plant (A&P) Certification

Associates of Science Degree in a related technical and/or equivalent field.

2-4 years of related work experience working on aircraft avionics systems.

Familiarity and experience with flight line safety.

Familiarity and experience with the field support environment.

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don't just get people from point A to point B. We're committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we're helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we're changing the game of aircraft interiors. Are you ready to join our team?

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

The salary range for this role is 37,000 USD - 83,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.



This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any ot.