Customer Service

Hobby Lobby
US - South Carolina - Inman
July 1, 2024
Customer Services

*Job Title:* Customer Service Representative
• Overview:*
Hobby Lobby is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. Our ideal candidate will provide exceptional service to our customers, ensuring their shopping experience is pleasant and efficient. As a Customer Service Representative, you will be responsible for assisting customers with their inquiries, managing transactions, and maintaining a welcoming store environment.
• Key Responsibilities:*
• *Customer Interaction:*
• Greet and welcome customers warmly as they enter the store.
• Assist customers in locating products and provide information about the store s offerings.
• Answer customer inquiries via phone and in person, addressing concerns and resolving issues promptly and effectively.
• *Sales and Transactions:*
• Process sales transactions accurately and efficiently using the store s point-of-sale system.
• Handle cash, credit, and debit card transactions, ensuring proper procedures are followed.
• Assist customers with returns, exchanges, and refunds according to store policies.
• *Product Knowledge:*
• Stay informed about current sales, promotions, and store events.
• Provide product recommendations based on customer needs and preferences.
• Maintain a thorough understanding of store products and inventory to assist customers effectively.
• *Store Maintenance:*
• Ensure the store is clean, organized, and visually appealing.
• Restock shelves and displays as needed to maintain product availability.
• Assist in setting up promotional displays and signage.
• *Team Collaboration:*
• Work collaboratively with team members to achieve store goals and objectives.
• Participate in team meetings and training sessions to stay updated on store policies and procedures.
• Assist with special projects and tasks as assigned by store management.
• Qualifications:*
• High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.
• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Basic math skills for handling transactions.
• Positive attitude and a genuine desire to help customers.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Physical Requirements:*
• Ability to stand, walk, and move around the store for extended periods.
• Ability to lift and carry items weighing up to [specify weight, e.g., 30 pounds].
• Capability to perform repetitive tasks such as scanning items and operating the cash register.
• Benefits:*
• Competitive hourly wage.
• Employee discount on store merchandise.
• Opportunities for career growth and advancement within the company.
• Comprehensive training program to enhance your skills and knowledge.

Associated topics: associate, call center, call center specialist, client, customer care, customer care specialist, service agent, support, technical support, telephone

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

CDL A Owner Operator - No Touch Freight

Panther Premium Logistics

United States - SC - SC - Spartanburg
June 6, 2024

Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now