Senior Engineer - Observability Platform

Bring your heart to CVS Health.
Every one of us at CVS Health shares a single, clear purpose:
Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world.
Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose.
We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
POSITION SUMMARY
Join CVS Health Enterprise Technology and put your engineering skills to use shaping the future of developer platforms for software engineers at Fortune 6 scale.
The CVS Observability Platform gives engineers at CVS frictionless access to application instrumentation no matter where their applications run.
As a Senior Engineer on the Observability Platform team, you will be scaling the data pipelines for billions of logs, metrics, and traces produced by thousands of workloads spanning multiple public cloud providers and datacenters.
You will leverage open standards, open source technologies, and in-house custom software to extend and create new platform features.
You will work closely with the SRE team and engage with application teams across the company to inform the direction of the platform as it grows.
Successful candidates will combine technical acumen with a willingness to collaborate closely as part of a team.
A background in distributed systems and operational thinking will help you excel in the role.
Responsibilities for this role
Scale data pipelines for logs, metrics, and traces
Participate in team on-call rotations to ensure the health and stability of the Observability Platform
Engage with platform customers as they reach out with support questions
Create comprehensive documentation for observability tools and technologies
Watch the watchers by building and managing instrumentation and alerting for the Observability Platform itself
Work closely with the SRE team to understand application team challenges in the observability space and identify opportunities to improve the Observability Platform to meet these challenges
Regularly collaborate with teammates, principal engineer, and engineering manager to deliver on the Observability Platform roadmap
REQUIRED QUALIFICATIONS
5+ years of experience in software engineering and/or site reliability engineering roles
Familiarity with observability patterns and best practices including concepts like SLAs, SLOs, and SLIs
Experience with modern infrastructure tooling like Docker, Kubernetes, Argo CD, Envoy/Istio
Proficiency in programming languages like Go and Java
Comfort using the Grafana Labs OSS stack:
Loki, Grafana, Tempo, Mimir, et al
Excellent technical communication skills
PREFERRED QUALIFICATIONS
Understanding of the OpenTelemetry ecosystem, OTLP, and OTel Semantic Conventions
Experience designing and scaling distributed systems
Background in building and operating high-traffic backend services
Familiarity with popular data-oriented open source technologies like Kafka and Postgres
EDUCATION
Bachelor's degree or, equivalent experience (HS diploma + 4 years relevant experience)
BUSINESS OVERVIEW
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose:
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services.
We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay Range
The typical pay range for this role is:

$106,605.00 - $206,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
The Company offers a full range of medical, dental, and vision benefits.
Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.
The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.
CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
As for time off, Company employees enjoy Paid Time Off ('PTO') or vacation pay, as well as paid holidays throughout the calendar year.
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on:
07/08/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.
Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities.
As such, we strive to provide equal access to the benefits and privileges of employment, including the p.