Director of Operations

Banyan Treatment Centers
US - Pennsylvania - Wilkes-Barre
June 5, 2024

Job Details

Description

Banyan Treatment Centers is recruiting for a Director of Operations to join our team in Laurel Run, PA. This position reports directly to the facility's Executive Director and is responsible for managing operational departments.

Schedule Available

Monday-Friday, 8:00 am to 4:30 pm;
On-call availability

Location:

On-site
Laurel Run, PA

Banyan Treatment Centers is a leading National addiction and mental health care organization with a full continuum of care, and is Joint Commission Accredited (Gold Seal of Approval). Since our formation, we have grown to be an authority and innovator in the areas of addiction care and mental health treatment serving our communities in 16 locations and providing Telehealth services throughout the United States.

Banyan Treatment Centers offers an environment for growth, not only for our clients, but for our professionals, too. We provide:

A fast-paced, collaborative work environment that encourages feedback and creative input.
Weekly Pay-Cycle- pay day is every Friday!
CPR Training
Continuing Education Units- counts towards license renewal!
Internal promotional opportunities
Annual merit increases
Employee Assistance Program
Referral Program
Comprehensive benefits for full-time employees:
Medical, Vision and Dental Insurance
Whole and Term Life Insurance
Short and Long-term disability Insurance
401(k) Benefit with Employer Match
Paid Time Off
7 Paid Holidays, inclusive of a floating Holiday to use at your discretion.

The Director of Operations operates in accordance with Banyan Treatment Center policies and procedures and the standards of State and Federal Regulations to ensures safe quality care for all Banyan Treatment Center clients and leadership, supervision and training to staff within the following departments: Behavioral Health Services, Dietary, Maintenance, and Housekeeping.

Essential Functions

Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identify opportunities for improvement.
Oversees operations, housekeeping, dietary, and maintenance departments, ensuring each is reaching goals set by departmental and company leadership.
Communicates and explains new directives, policies, or procedures to directors and supervisors; for major changes, meet with entire operations staff to explain changes, answer questions and maintain morale.
Improves customer service and satisfaction through policy and procedural changes.
Responsible for the supervision, training and monitoring of Operations staff.
Manages and fully oversees all departments related to Operations: Behavioral Health Services, Housekeeping, Dietary, and Maintenance.
Coordinates with clinical staff to establish client schedules and activities and maintains communication with counselors regarding clients.
Assist with client interventions and addresses any grievances or complaints from the clients or Operation department staff.
Ensures transportation safety by overseeing van inspections and following safety rules and conducts weekly safety inspections of residence and facility.
Supervise completion of routine maintenance and all inspections and safety reports and turn in on schedule in a timely, efficient manner.
Utilize independent judgment, strong initiative and decision-making skill.
Coordination, planning and the scheduling of staff, events and activities critical to the position.
Makes a responsible effort to adhere to established safety procedures and practices in the workplace and complies with information security policies, protocols and procedures and confidential information in accordance with the HIPPA, Information Security Policy, Protocols, Procedures and CFR-42.
Disperse and supervise Transportation Supervisor for errands, appointments, transportation needs of clients including client activities, medical visits, shopping, to and from meetings, assisting in transferring clients between levels of care in a timely and efficient manner.
Hold mandatory meetings monthly to discuss any concerns, problems and for training purposes and generate monthly reports as identified.
Assures that the facility's patient care policies and procedures and including those related to the environment of care, which relate to dietary services are implemented.

Requirements

Associate' Degree in related field preferred
At least 3 years of experience in the field of chemical dependency/substance abuse
At least 3 years of Management experience.
Knowledgeable of operations in a residential or hospital work-environment.

Preferences

Work experience in the field of chemical dependency/substance abuse and/or mental health.
Working knowledge of substance abuse treatment center operations.

Abilities

Meets requirements to be added to Company Vehicle Insurance Policy
Passes Driver's Safety Course
Knowledge of:
State Regulatory Guidelines
Joint Commission standards
State & Federal Statutes Regarding Patient Confidentiality laws
Drug-Free Workplace Policies

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Read the full job description and apply online on the recuiter's web-site

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