Medical Assistant Practice Operations

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Medical Assistant's primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization.

JOB DUTIES AND RESPONSIBILITIES:


Conducts pre-visit planning by reviewing and updating the patient's medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.

Completes pre-charting of all value based pieces up to five days prior to patient's appointment. Sends messages to the Care Team, when warranted.

Responsible for preparing patients for examination and escorting them into the exam room. Preparation includes the following:
height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit. Assists in capturing demographic information.

Provides other patient care services as needed/directed:
keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments ; gives injections or immunizations within State guidelines.

Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.

Actively participates in department activities:
attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.

Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.

Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.:
vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.

Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc. ) as needed.

Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.

Actively participates in maintaining and/or improving quality improvement initiatives.

Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:


Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Occasional requirement to lift up to 25 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds.

EDUCATION:


High School degree or equivalent required.Graduates of accredited Medical Assistant programs are strongly preferred.

TRAINING AND EXPERIENCE:


Preferred two years' experience in a similar healthcare setting.Customer service experience is strongly preferred.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (
/slhn.org/EOE)

Founded in 1872, St. Luke's University Health Network (
/slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network's service area includes 11 counties in two states:
Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke's Children's Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke's has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke's is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke's was named one of America's Best Employers for Women by Forbes. St. Luke's was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke's University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine's ranking of employers in Pennsylvania.

Learn More Here. (
/slhn.org/About)