Job Title: Membership Assistant
Employer: Costco
As a Membership Assistant at Costco, you will be responsible for assisting customers with membership applications, renewals, and inquiries. You will provide exceptional customer service, ensuring that customers have a positive experience and that their membership needs are met. Your role is crucial in maintaining and growing Costco's membership base.
Key Responsibilities:
• Assist customers with membership applications and renewals.
• Provide information about membership benefits and services.
• Process membership payments and issue membership cards.
• Address customer inquiries and resolve any membership issues.
• Maintain accurate membership records and documentation.
• Promote and upsell membership upgrades and services.
• Collaborate with team members to meet membership targets.
Qualifications:
• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle transactions accurately and efficiently.
• Basic computer skills and attention to detail.
• Ability to stand for extended periods.
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