US - Oklahoma - Glenpool
May 26, 2024
The WellMed Quality Clinical Programs team is here to support WellMed Medical Management by delivering patient-centered, clinically collaborative telephonic outreach.
Our focus is on helping people live healthier lives through telephonic and digital engagement strategies.
We're looking for compassionate individuals to join our interdisciplinary service delivery team comprised of Registered Nurses, Licensed Vocational Nurses, and Social Workers.Position:
Registered NurseAs a Registered Nurse on our team, you'll report to the Manager of Clinical Programs and perform telephonic, patient-centered clinical consults.
Your primary responsibilities will include conducting Care for Older Adults annual pain and functional assessments, as well as Transition of Care following hospital discharge.
You'll also assist with appointment scheduling and ensure adherence to established productivity and quality metrics.Key Responsibilities:
Adhere strictly to department metrics and protocols, handling incoming and outgoing calls with professionalism and care.Conduct patient assessments and educate patients on health conditions, screenings, and necessary appointments.Communicate effectively with providers and offices to obtain necessary medical information.Document all calls and actions thoroughly within core systems.Work a flexible schedule to support business hours, including occasional Saturdays.Required Qualifications:
Active, unrestricted Registered Nurse license.4+ years of RN experience, including managed care settings.2+ years of experience in HEDIS/Star programs and call center environments.Proficiency in data analysis and Microsoft Office applications, particularly Excel.Excellent written and verbal communication skills.Preferred Qualifications:
Undergraduate or postgraduate degree.Experience with clinical data abstraction and billing/CPT coding.Bilingual proficiency, especially in Vietnamese.Perks and Benefits:
Competitive salary based on experience and qualifications.Comprehensive benefits package, including 401k contribution and stock purchase options.Remote work flexibility within the U.S.Opportunities for career development and growth within the company.Note:
Residents of certain states (California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington) may have different salary ranges and benefits eligibility.If you're ready to make a difference in healthcare and grow your career, we invite you to join our team.
Apply today and embark on a rewarding journey of caring and connecting with us!Employment Type:
Full-Time
Education Level:
No formal educational credential
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