The VP of Commercial Lines supervises an assigned team of account executives, team leaders and support staff while servicing an existing book of business.
In this role, you will frequently interact with and maintain strong relationships with client and carrier representatives. You will also manage a book of business consisting of middle market and larger accounts, including complex accounts with large premiums and multifaceted coverages.
The Ideal Candidate
You are an insurance technician who is highly proficient with P&C coverages and able to mentor others.
You enjoy managing your own work independently as well as directing the work of others.
You have excellent interpersonal skills and strong problem-solving skills.
You are a self-confident individual capable of making sound independent decisions.
What You'll Do
Manage a book of business, ensuring customer satisfaction and acting with a sense of urgency and commitment to excellence.
Strategically collaborate with producers, marketing staff, and service teams on new business opportunities and renewals.
Monitor employee workload capacity, participates in staff hiring and termination decisions.
Assist with coaching and developing employees, identifying additional training opportunities as needed.
Assist staff with complex negotiations and handling difficult client situations.
Provide bi-weekly update of upcoming renewals to agency leadership team.
Assist the Senior Vice President in conducting internal account audits.
Conduct timely, thoughtful, and effective performance reviews of assigned service team, and recommend employee compensation changes.
Develop and maintain marketing and underwriting relationships with insurance carriers/wholesalers.
Lead and participate in key projects intended to improve efficiency, compliance, and effectiveness.
Promote knowledge sharing among employees to address issues involving markets, products, and compliance.
Other duties as assigned.
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