Senior Business Analyst in Health and Human Services

Fortuna BMC
US - New York - New York
April 11, 2024

The Senior Business Analyst is an advanced level position.
They will work closely with OCFS, the local social services districts, and the Foster Care agencies in region 3 to achieve the Casework Contact Assurance goals.
The position will also support the Regional Office in the monitoring of the voluntary agencies case management/case planning responsibilities including compliance with OCFS child safety and CPS monitoring requirements.
Primary duties will include collecting, analysing, and documenting the required data, information and goals and transferring the same to the senior analyst team.
The candidate will review business process and requirements of voluntary agencies, elicit requirements from them using interviews, surveys, site visits, and business process descriptions.
Communicate and collaborate with OCFS staff, local social services district staff (the Administration for Children's Services) and voluntary agency staff to analyze information needs and ensure recommended solutions are implemented.
Provide on-site monitoring to New York City Administration for Children Services (ACS) and Voluntary Childcare agencies located in the NYC region to address casework quality and quantitative standards in addition to review and analyses of Family Assessment and Service Plans quality and timeliness.
Review data collection and analysis in Data Warehouse to assess the impact of policies and procedures and provide for greater adherence to the principles of the federal standard.
Identify barriers to achieving the required standards for Districts and Agencies.
Review data reports from Datawarehouse to focus misidentifying documentation, also known as Multiple person identifiers (MPIDS) which may impact casework contact.
Support Local Districts and Voluntary Agencies to ensure that the casework contacts are properly identified and remediate MPIDS.
Ensuring all support activities are executed on schedule, including but not limited to distribution of materials for meetings, coordinate meeting activities as needed, distribute team communications, collect status reports, and develop or distribute team communications.
Working with OCFS management, Program Leads, and Business Analysis team on different aspects of the project life cycle to ensure requirements are defined accurately, reports meet the defined requirements, and they are distributed and reported efficiently and accurately.
Ensuring users receive appropriate support for related recommendations, fixes and enhancements and existing documentation is updated accurately.
Generate report of findings to OCFS, Program Leads, and Business Analysis team.
Support how stakeholders view the team as proactive and responsive to their agency needs.
Performing business analysis documentation and research, working with key users in the continual improvement of business processes within their functional areas.
Any other duties deemed necessary by the Regional Office, that impact permanency for youth

WHAT YOU'LL BRING:

Experience (8+ Years)
Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
60 months experience with writing business process definition, business rules and business process decompositions, experience extracting business rules from existing computer applications and systems.
60 months experience in Change Management planning and implementing change, including analyzing business processes for efficiency and compliance with New York State and/or Federal regulations.
60 months experience working directly with users in a human services arena providing training or technical assistance either in a classroom or in a work environment.
60 months experience working in a Health and Human Services based system.
60 months experience analyzing applications that use relational databases such as Oracle and application tools such as COGNOS.
60 months experience using Microsoft Suite and ability to manipulate software such as Excel, Access, and Project to manipulate data.
60 months of experience with child welfare programs
60 months experience interpreting State and Federal laws and regulations governing health and human services programs.
Rsum
Please submit copy of certificate, degree, etc.

Read the full job description and apply online on the recuiter's web-site

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