Patient Services Coordinator - DOM

Hospital for Special Surgery
US - New York - New York
June 27, 2024

Overview:

How you move is why were here.
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless.
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then lets talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Patient Services Coordinator
Full-Time
9am-5pm
Department of Medicine Patient Services Coordinator
A highly-visible role responsible for coordinating the day-to-day administrative operations of physician practices in the Department of Medicine. The Patient Services Coordinator is an expert in all administrative aspects related to high-quality, efficient patient care. Specific responsibilities include:
Answering and appropriately documenting and triaging all patient calls;
Returning appropriate calls on behalf of physician;
Scheduling patient appointments and completing a full patient registration when appropriate;
Managing physician clinical, research and administrative schedules;
Assisting with urgent patient issues as directed by the physician;
Managing physician /patient correspondence through the hospitals electronic medical record;
Providing administrative support for physician dictation activity;
Compiling physician expense reports and reimbursement requests and tracking physician spending;
Maintaining inventory of office supplies and ordering supplies as needed;
Providing back-up to other roles in the department as needed;
Additional administrative responsibilities as directed by the physician, the supervisor or department leadership.

Qualifications:
Competencies/skills:
Superior written and oral communication skills
Exceptional customer service and interpersonal skills
Proven track record of building and maintaining productive working relationships with physicians
Ability to work collaboratively as part of a team; offers to help coworkers when needed
Detail oriented with ability to multi-task
Strong critical thinking and organizational skills
Demonstrated ability to take initiative and ownership over ones work
Aptitude for problem-solving
Consistently displays a positive attitude towards ones work and work environment
Consistently displays professional appearance
Experience with Epic preferred; strong computer skills required
In-depth understanding of medical office workflows, systems and processes
Knowledge of healthcare and health insurance, preferred
Familiarity with medical terminology, preferred
Bachelors degree preferred, associates degree required. Experience may be considered in lieu of education.

Other Requirements:
• LI-Onsite

Pay Range - Minimum:
USD $32.97/Hr.

Pay Range - Maximum:
USD $37.36/Hr.

Read the full job description and apply online on the recuiter's web-site

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