Assess, engage, lead, and steer all HR initiatives at NCSA region with regards to HRIS implementations, upgrades and changes according to business and HR needs. Manage end-to-end HR technologies including, SAP ERP HR related modules, SuccessFactors, Enterprise Learning Management Platform, multiple SAAS technologies, etc.
Provide support to the Human Resources function in the areas of workforce metrics, ad hoc reporting, and create dashboards. Establish oversight with key stakeholders, external vendors, HR, IT and Business Areas reliant upon HR processes and data, to ensure HR projects and technology enhancements are prioritized to meet business needs and successfully implemented according to business requirements, priorities, budget, and plan.
Assess the current HR practices and the state of business systems to support HR and payroll processes, in collaboration with NCSA HR leadership, and incorporate improvements into the roadmap in conjunction with the Global IT team (in Germany). Define and expand HR and Payroll data architecture and supporting analytic capabilities
Lead and provide support to the NCSA HR team(s) with initiatives like workforce mgmt, T&A systems, application tracking, commissions calculation platforms, reporting & dashboards, and such. Establish oversight with key stakeholders, external vendors, HR, IT and business areas reliant upon HR processes and data, to ensure HR projects and technology enhancements are prioritized to meet business needs and successfully implemented according to business requirements, priorities, budget, and plan.
Demonstrate strong understanding of HR systems and data - to eventually drive new needs and requirements. Continually works to ensure that HR and payroll user needs are met in a manner that is effective, efficient, and ultimately serves the HR and payroll teams.
Ensure delivery, documentation and support of configuration and integration/interfaces for both new functionality and enhancements. Ensure compliance, and appropriate quality controls.
Lead the continual documenting, monitoring, process improvement and provide training to users
Demonstrate understanding of business processes, internal controls and compliance risk management, and related standards and best practices
Maintain a comprehensive understanding of all HR applications and remain informed of changes that have integration points or may impact supported areas
Communicate potential impacts and develop mitigation plans to minimize risk
Serve as liaison between Global IT and HR teams to deliver timely and expert insight on resolving issues
Lead/manage regional projects with Global Project Managers and key business stakeholders; Responsible for the design and requirement gathering
Write or modify draft change request documents (CRD functional specifications)for changes to enhancements, interfaces or user exits.
Define test cases with business, prepare test data, perform T-Test, regression testing, integration testing of HR systems relevant functionalities
Coordinate User Acceptance Testing (UAT) with the user community and obtain approvals
Be hands on when needed - willing and able to configure business processes, conditional rules, security, alerts, notifications, and reports
Requirements
Minimum Bachelor's degree in computer science from an accredited college or university (or a similar education)
5 years SAP HRIS technical knowledge and experience is required
SAP HRIS certification is preferred but not required
Prior HR, commission or payroll solution implementations and production support experience required
Related Fashion Retail industry experience is preferred but not required
Experience in following HR solutions and integrations - ADP, Callidus, Kronos, Workforce Management Platforms, Recruiting Tool, Benefits Enrolment Platform, Digital Personnel Files, SAP IS-RETAIL, SAP CAR, SAP BW, SAP PI, Xstore CashDesk, Enboarder, Salesforce Commerce Cloud solutions are preferred but not required
Experience supporting North, Central, South America (Canada, US, Mexico & Brazil) HR local requirements
Customer focused, results oriented and proactive
Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to deal with problems involving several concrete variables in standardized situations; ability to prioritize and manage commitments and adjust to changing priorities
Analytical, independent, structured, and careful work attitude, as well as organizational talent and assertiveness
Excellent oral and written communication skills
Speaking other languages like German, Spanish or Portuguese is a plus.
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