*Customer Service Representative(CSR)- Work from home*
Fairfield Inn & Suites Riverside Corona/Norco - Seattle, WA $18 - $25 an hour Job details Salary $18 - $25 an hour Job Type Full-time Part-time Qualifications
+ Customer Service: 1 year (Required)
+ High school or equivalent (Preferred)
Full *A Day in the Life:* Provide exceptional customer service You will anticipate guests needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction.
*Responsibilities:*
Develop and maintain working knowledge of current products and services offered by the company.
Review all required documentation to ensure accuracy.
Accurately process, verify, and/or submit documentation and orders.
Answer all calls and emails in a timely manner, in adherence to their goals.
Completes assigned compliance training and other educational programs as required.
Participate in educational programs as required.
Perform other related duties as assigned.
*Qualifications*
Problem solving skills with attention to detail
Ability to prioritize and manage multiple tasks
Excellent oral and written communication skills
Work well independently and as part of a group
Ability to prioritize and manage competing priorities and tasks
Independent decision making
*Ideal Skills & Qualities:*
Great verbal and written communication skills The ability to create a fun and supportive working environment.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Required)
Work Location:
* Multiple locations
Apply 2 hour ago
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