The Sales Training Manager is primarily responsible for the successful development, delivery and management of customized training programs for each assigned contract. The candidate is the primary training contact/liaison for the assigned training client and is an integral component of all client negotiations with regards to training objectives, expectations, program development and execution.
ESSENTIAL JOB FUNCTIONS:
(Duties may include, but not limited to all or some of the following)
• Prepare all required training materials and/or home study materials necessary for initial and follow-up training classes
• Oversee the effective implementation of all training programs to ensure execution and skill development
• Interface with field sales management and all internal support teams to drive client results and satisfaction
• Create and maintain a workable Training Plan to determine the goals, strategies and tactics to be implemented to achieve client satisfaction
• Work with Director and sales management to institute specific metrics and measurements to assess the success of training activities
• Learn new disease state materials and be prepared to implement training of these materials in a timely fashion
• Manage classroom environment in a manner that allows representatives to meet learning objectives
• Coach representatives during training classes and in evening sessions
• Ride in the field with representatives providing coaching on product and selling skills
• Evaluate the competency levels of training class participants providing detailed evaluations and feedback in a timely manner
• Work with sales management to formulate a representative development plan
• Support sales management team by providing training materials, workshops and/or facilitation support at National, Sales, and POA meetings
• Conduct training Needs Analysis through field training visits
EXPERIENCE:
• 3+ years of sales/business to business experience
• 1.5+ years' experience in the pharmaceutical or healthcare industry
• Experience delivering training to a variety of audiences in a corporate setting
• Preferred experience selling and/or training in the Immunology space with a strong preference for Oncology experience.
• Additionally managed care experience, reimbursement and clinical expertise desired, as well as a strong understanding of Specialty Pharmacy.
EDUCATION:
Bachelor's degree required
Advanced education in science, business, instructional design, or education (MBA, PhD, MA, RN, M.D) preferred
SKILLS:
Facilitation skills
Candidates need to command a strong classroom presence, understand the pharmaceutical industry, and display the ability to convert concepts, skills, and knowledge into a learning context for participants
Ability to provide references of previous work relating to training delivery
Project management abilities
COMPETENCIES:
Adept at learning new technical, clinical, and medical product and disease state knowledge
Proven training and group facilitation expertise
Flexibility to work around multiple projects and client schedules
Willingness to travel and overnight availability
Working knowledge of sound Instructional design
Program/seminar design capabilities
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).
We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives:
Sun Pharmaceuticals Industries, Inc. (Sun) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Sun employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Sun. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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