Patient Access I Ortho Walk-In Evenings

Wentworth Douglass Hospital WDH
US - New Hampshire - Somersworth
June 29, 2024

FULL TIME EVENINGS 12:30P - 8:30PSHIFT DIFFERENTIAL!GREAT BENEFITS!

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

The Rehab Services Department has an opportunity for a patient centered/customer service focused administrative specialist to join our team at our Seacoast Orthopedics, within the Ortho Walk-In clinic.

The Patient Access staff within this role are responsible for registering, scheduling, and checking in patients on a walk-in basis, as well as other reception and secretarial tasks for the department. These include managing patient and therapist's schedules, answering the telephone, scheduling appointments, completing accurate registration, as well as various additional tasks related to patient care and the overall operations of the department. The individual will work closely with other team members to ensure positive patient experiences.

The ideal candidate will have strong administrative skills, preferably in a healthcare environment, the ability to multi-task and be an effective communicator.

QualificationsExperience Minimum Required

• Minimum of 6 months experience working in a customer service setting, and/or clerical experience, or equivalent education.

Experience Preferred/Desired

• Previous experience in a healthcare setting.

• Preferably in a hospital setting

Education Minimum Required

• High School Diploma or equivalent experience minimum of 1 year working in a customer service setting

Special Skills Minimum Required

• The ability to multi-task in a fast-paced environment.

• Present in a calm, professional manner.

• Requires the knowledge and ability to utilize various computer and on-line applications.

• Offer exemplary internal and external customer relations.

• Strong relationship building skills.

• The knowledge of medical terminology and insurance authorization.

• Good communication skills, both written and verbal.

• Have a general understanding of the impact Patient Access has on Revenue Cycle.

EEO Statement

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Customer Service Representative- Newbury NH

BAR HARBOR BANK and TRUST

United States - NH - NH - Center Barnstead
May 11, 2024

• Customer Service Representative- Newbury, NH • • Job Category • : • Retail Banking • Requisition Number • : • CUSTO02092 Showing 1 location • Job Details • • Description • As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trusts...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now