Community Liaison

Valley Hope Association
US - Nebraska - Omaha
July 4, 2024

COMMUNITY LIAISON:

Valley Hope is seeking applications for aCommunity Liaison opportunity .As a Community Liaison, you will be a integral part of the Marketing & Business Development team's success in developing strategies to maximize admissions and actively promote new services and programs to referral sources for the Valley Hope treatment facilities located in O'Neill, NE & Omaha, NE.

Valley Hope of O'Neill & Omaha has served the Nebraska community with healing residential addiction treatment and recovery support since 1976.

Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization. Join our team and see for yourself why we are a recent recipient of the Press Ganey Human Experience Guardian of Excellence Award.EDUCATION & EXPERIENCE:Required:

Bachelor's degree in a business-related field, public relations, marketing or equivalent work experience.
Two (2) years' experience with sales and networking with healthcare referral sources.
Experience developing marketing strategies and programs including referral development, intake, tracking advertising, public relations and guest relations.
Valid and unrestricted driver's license.

Preferred:

Experience working in SUD/Behavioral Health

COMPENSTATION:

Starting salary ranges from $57,000-$65,000/yr based on education and experience

BENEFITS:

Affordable health, dental, and vision insurance
Tuition Assistance
Student Loan Repayment
Public Student Loan Forgiveness (PSLF) Eligible Employer
8 Paid Holidays (Including 1 Personal Holiday)
PTO - Up to 30 Days per year based on years of service
Paid Parental Leave
401(k) Retirement Plan with employer match
Health Saving and Flexible Spending Accounts
Employee Assistance Program
And much more!

JOB SUMMARY:

Develops strategies to maximize admissions including daily contact with potential referral sources including but not limited to hospitals, physicians, SUD specialist, community organizations and care managers, legal/judicial agencies and professionals.

Utilizes strong sales skills to conduct referral development contacts with new and existing referral sources to generate inquiries to the facility and identify needed services to the community.
Seeks referral development opportunities with various target market groups i.e., including but not limited to hospitals, physicians, SUD specialist, community organizations and care managers, legal/judicial agencies and professionals.
Actively promotes new services/programs to referral sources.
Coordinate and maintain up to date information on market area and competitors including pricing, census information, public and guest relations.
Communicate and educate potential patients, families and consumers on programs and services.
Responsible for creating and working from a strategic plan, planning and attending programs and events, assisting the Director in positioning the facility's products and services favorably in the healthcare market.
Coordinates potential admissions with appropriate staff.
Collects and maintains appropriate data, updates on market area and competitors including pricing, census information, product information and sales strategies.
Handle potential referral source complaints and concerns by overcoming obstacles and completing a referral sources satisfaction survey and report back to facility administration.
Obtain knowledge of what our competition is doing, must have a good business awareness and be able to work within a budget.
Collaborate with the Director of Business Development, leadership at Valley Hope's residential and outpatient facilities, to identify new clients and strengthen relationships with the current stakeholders.
Assists in creating and implementing a comprehensive Valley Hope business development plan for the assigned area. Complete weekly and monthly activity reports.

WORK ENVIRONMENT:

This position will require frequent travel (estimated up to 80% of the time) within the assigned geographic area to meet with clients.
Position will require some work outside of traditional office hours to attend meetings, meet with stakeholders, etc., as needed.

• ZR

Read the full job description and apply online on the recuiter's web-site

Community Liaison

Community Liaison

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