US - North Dakota - Linton
June 29, 2024
* Customer Service Representative - SPANISH Bilingual - Remote - Work from Home*
*Job Category*:* Customer Service *Requisition Number*:* BILIN001936 Showing 1 location *Job Details*
*Description*
*BILINGUAL CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME!!*
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the *Extra Mile*. In our 49th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
*Position Overview*
Customer Service Representatives are responsible for responding to customer service calls and correspondence according to Standard Operating Procedures and contact requirements and other duties, as assigned. This position receives calls from child support customers and other stakeholders and responds following Standard Operating Procedures and contract requirements, processes correspondence in accordance with Standard Operating Procedures and contract requirements. Customer Service Representatives document correspondence and contacts in accordance with Standard Operating Procedures and contract requirements and are responsible for completing SMI system and State system updates in accordance with Standard Operating Procedures and contract requirements.
*Knowledge of:*
* Customer service techniques, including how to handle upset callers
* Policies and procedures involved in SDU payment processing
* Child support policies
* SMI and state clients child support system
* Modern office practices, procedures, and equipment
*Ability to:*
* Interpret, apply, analyze, and explain laws, procedures, and regulations pertaining to SDU payment processing procedures and programs
* Maintain accurate and interrelated records
* Respond promptly to customer needs
* Identify and resolve errors
* Work with integrity and ethically
* Work independently with little direction
* Meet schedules and timelines
* Work confidentially with discretion
* Communicate effective, both orally and in writing
* Apply interpersonal skills using tact, patience, and courtesy
* Work varied schedules and overtime hours, as necessary
*Required Experience:*
* High school diploma or equivalent and at least one year prior experience in an area of service delivery, customer service, call center technology, or other related field or an equivalent combination of education and work experience that provides the knowledge, skills, and abilities needed to perform the work
*Fluent in English and Spanish is a must*
* Must be proficient in data entry skills including keyboard, mouse, and 10-key pad and have experience and knowledge of software such as Microsoft Word, Excel, and other Windows products
*Full Time - Must have availability from 7:30am -6:00pm*
*Must have Private area to work and space to set-up equipment and High Speed Internet connection*
*Contingent on passing background check and drug test*
*Payrate: $13.50/hr*
*Perks:*
*Work From Home!!!*
*Paid Training*
*Incentive Pay rate for English/Spanish Bilingual Agents*
*$$$ Bi-annual Bonuses to CSRs Who Qualify*! $$$*
*Health Club Reimbursements*
*Career Growth Opportunities*
*Wear Your PJs, Holiday Gifts, Drive-Thru Lunch*
*Exciting, Fun and Supportive Virtual Work Environment*
*Coworkers Who Feel Like Family; We celebrate you!*
*We are an Equal Opportunity Employer. We are a Drug Free Workplace.*
*Qualifications*
*Skills*
*Behaviors*
*:*
*Motivations*
*:*
*Education*
*Experience*
*Licenses & Certifications*
United States - ND - ND - Bismarck
June 29, 2024
About this job • As a Hemodialysis RN, you'll provide care and support for patients suffering from acute and chronic kidney failure. Hemodialysis nurses must be well-versed in renal failure and hemodialysis, and you must be able to counsel patients on managing the disease and its effects. •...
United States - ND - ND - Grafton
June 29, 2024
Candidates must reside in Michigan and within 75 miles of the Specialty location below: • 1307 Allen Dr, Suite H, Troy, MI - Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pharmacy Service Representative, you will provide Customer Service Representative, Customer...
United States - ND - ND - Bismarck
June 29, 2024
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work • for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment • anywhere in this great country. We want the same...
United States - ND - ND - Minot
June 29, 2024
Staffmark is currently hiring Material Handler for multiple shifts, offering competitive pay ranging from $18 to $35 per hour, with no prior experience required. • As a Material Handler you will: • Safely load and unload materials from incoming vehicles and stack them to assigned places; Safely load...
United States - ND - ND - Fargo
June 29, 2024
Staffmark is currently hiring Material Handler for multiple shifts, offering competitive pay ranging from $18 to $35 per hour, with no prior experience required. • As a Material Handler you will: • Safely load and unload materials from incoming vehicles and stack them to assigned places; Safely load...
United States - ND - ND - Menoken
June 29, 2024
$300 HIRING BONUS Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Wingate by Wyndam Bismarck, ND (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of...
United States - ND - ND - Bismarck
June 29, 2024
Our client in Bismarck ND has a 12HR NIGHT travel position for an RN with current Tele experience. • The ideal candidate must have at least 2 years of experience, with active RN license and BLS and/or ACLS (if required) certified by the American Heart Association • What makes Go Healthcare Staffing...
United States - ND - ND - West Fargo
June 29, 2024
ALDI welcomes Warehouse Associate candidates to experience MORE Part-time, full-time and seasonal positions need to be filled ASAP. • Frequently recognized as an employer of choice, ALDI offers generous wages and competitive benefits including: • 401(k) with company match, Employee Assistance...
United States - ND - ND - Minot
June 29, 2024
Ready to take your passion for sports to the next level? As a Retail Cashier you will: • Greet everyone and proactively approach customers to support their shopping experience; Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their...
United States - ND - ND - Bismarck
June 29, 2024
Nightingale Nurses - Allied is seeking a travel Interventional Radiology Technologist for a travel job in Bismarck, North Dakota. & Requirements Specialty: • Interventional Radiology Technologist Discipline: • Allied Health Professional Start Date: • 07/29/2024 Duration: • 13 weeks 40 hours per week...
United States - ND - ND - Devils Lake
June 29, 2024
Aya Healthcare has an immediate opening for the following position: • RRT in Devils Lake, ND. • We'll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we've got you. • Job Details: • Pay: • $2124.85/week - $2314.05/week •...
Health Advocates Network Nursing
United States - ND - ND - Bismarck
June 29, 2024
Health Advocates Network-Nursing is seeking a travel Interventional Radiology Technologist for a travel job in Bismarck, North Dakota. & Requirements • Specialty: Interventional Radiology Technologist • Discipline: Allied Health Professional • Start Date: 07/29/2024 • Duration: 13 weeks • 40 hours...
United States - ND - ND - Williston
June 29, 2024
Highlights • Location Williston, ND • Pay Rate Up to: $1978.84/Week • Start Date Jul 15, 2024 to Oct 14, 2024 • Duration 13 Week • Number of Positions 1 • Remote Position Type On-Site Work Only • Shift Type Rotation • Hours Per Day 12 Hours • Discipline Registered Nurse (RN) Skills • Dialysis...
United States - ND - ND - Jamestown
June 29, 2024
North Dakota State Hospital - Jamestown, ND - Accredited by The Joint Commission The North Dakota State Hospital located in Jamestown is seeking a staff Psychiatrist to join our 20-member clinical staff. • NDSH is a Joint Commission accredited and Medicare certified hospital with an approximate bed...
United States - ND - ND - McClusky
June 29, 2024
North Dakota Orthopedic Surgery: Total Joint & Spine Opportunities Physician led health system is actively recruiting Orthopedic Surgeons to join a 7 surgeon team with the support of 6 APP's. • Scroll down to find an indepth overview of this job, and what is expected of candidates Make an...
United States - ND - ND - Bismarck
June 29, 2024
We are seeking a Registered Nurse Dialysis for a travel assignment in Bismarck North Dakota. • At TotalMed, our aim is to be the last company you ever work with. • We prove it, too, with the highest compensation, first day medical benefits, a best in industry 401(K) retirement plan, and fiduciary...
United States - ND - ND - Minot
June 29, 2024
PrideStaff is hiring Forklift Operators at multiple locations. • Enjoy flexible working hours and competitive pay ranging from $18 to $35 per hour, with no prior experience required. • As a Forklift Operator, you will: • Safely operate forklifts to move, locate, relocate, stack, and count materials;...
United States - ND - ND - Thompson
June 29, 2024
Responsibilities • The IT Network Systems Engineer will be responsible for supporting and optimizing Norton Healthcare's technical infrastructure and will seek improvements on a continuous basis, utilizing Norton Healthcare's technology standards including security, hardware, software, databases,...
United States - ND - ND - Beulah
June 29, 2024
*FT Customer Support Specialist (Work From Home)* - Feb 11, 2022 Happyco [Customer Service / Remote] - Anywhere in U. S. / Competitive Pay / Monthly Wellness and Home Office Stipends - As a Customer Support Specialist you'll: Deliver an exceptional customer experience to end users; Monitor support...
United States - ND - ND - Bismarck
June 29, 2024
Health is everything. • At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. • Millions of times a day, were helping people on their path to better health from advising patients on thei Pharmacy Technician, Technician, Pharmacy,...
United States - ND - ND - Bismarck
June 29, 2024
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work • for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment • anywhere in this great country. We want the same...
United States - ND - ND - West Fargo
June 29, 2024
Are you looking for a company that values your skills, fosters your growth, and allows you to pursue your passion? Footlocker is the company to consider As a part-time or full-time Cashier you will: • Provide an engaging, convenient and accurate check out for the customer; Deliver sales, outstanding...
United States - ND - ND - Devils Lake
June 29, 2024
Epic Travel Staffing is hiring a Travel - Registered Respiratory Therapist • Shift : Days / 6a-6p, 12x3, 36 hrs per week, plus on call post shift 6p-6a (for emergencies). • Length : 13 weeks • Weekend Requirements: Every other weekend, flexible could be less • Holiday Requirements: Expected to work...
United States - ND - ND - Fargo
June 29, 2024
PrideStaff is hiring Warehouse Associates at multiple locations. • Enjoy flexible working hours and competitive pay ranging from $18 to $35 per hour, with no prior experience required. • As a Warehouse Associate, you will: • Accurately pick, pack, and prepare orders for shipment in a timely manner;...
United States - ND - ND - Valley City
June 29, 2024
Anders Group is seeking a travel nurse RN Med Surg for a travel nursing job in Valley City, North Dakota. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Anders Group Job ID...
United States - ND - ND - Grand Forks
June 29, 2024
Health Advocates Network is hiring a Phlebotomist with xxx year of recent experience! This is a full-time contract position at a nationally recognized hospital located in CITY, STATE. Pay Rate: Shift: Start Date: Contract Length: Phlebotomist Qualification and Requirements: High school diploma/ GED...
United States - ND - ND - Northwood
June 29, 2024
Lead C# Software Engineer with ETL Experience - Work From Home • We are looking for a highly motivated Lead C# Software Engineer to join the product development team.The team creates bi-directional real-time integration to every POS that customers deploy.The ideal candidate is someone who enjoys...