Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.
Primary Objective
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support.
Major Function and Scope
Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.
Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).
Responsible for keying in orders, processing faxes and preparation of reports.
Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
Participates in special projects and performs additional duties as required.
Experience and Knowledge Required
High School Diploma or GED equivalency required.
3+ years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.
Competencies
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel.
Must be detail oriented with the ability to multi-task, manage priorities and manage time effectively. Ability to work in a fast-paced environment.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Apply now "
Apply now
• Apply Now
Start
Please wait.
a.dialogApplyBtn { display: none; }
Find similar jobs:
Dal-Tile Sales Jobs
• Dal-Tile
• American Olean
• Marazzi US
•
•
•
•
•
•
United States - NC - NC - Matthews
April 22, 2024
Overview Job Summary The RN Clinical Nurse I provides professional nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in accordance with facility or department policies procedures, and/orprotocols under the supervision of the...
United States - NC - NC - Winston-Salem
June 30, 2024
Description • Financial Consultant • Location: This position will work in a hybrid model (remote and office). The ideal candidate should live within 50 miles of our Elevance Health Pulse Point primary location in Indianapolis, IN . Candidates living within 50 miles of an Open Access Pulse Point will...
United States - NC - NC - Smithfield
June 30, 2024
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: • The scribe is a person who is present during a provider's performance of clinical services, and who documents...
United States - NC - NC - Holly Springs
June 30, 2024
QA Engineer (Upstream) Job Locations US-NC-Holly Springs Posted Date 13 hours ago(7/1/2024 3: • 37 PM) Requisition ID 2024-27450 Category Quality Assurance Company (Portal Searching) FUJIFILM Diosynth Biotechnologies Overview Join us We are growing our QA, Engineer, Quality Assurance, Operations,...
United States - NC - NC - Fayetteville
June 26, 2024
Position Overview: • Pivot/Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and...
United States - NC - NC - Leland
June 30, 2024
Intake Coordinator- Fri-Sun 10am-10pm | Carolina Dunes Behavioral Health | Leland, North Carolina • About the Job: • The Intake Coordinator provides single point of entry for in-patient intake. Duties include phone triage, addressing requests for services and performing patient call backs and...
United States - NC - NC - Salisbury
June 30, 2024
Anders Group is seeking a School Services Speech Language Pathologist for a travel job in Salisbury, North Carolina. & Requirements • Specialty: Speech Language Pathologist • Discipline: School Services • Start Date: 08/05/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days •...
United States - NC - NC - Wilmington
June 30, 2024
Overview • Novant Health is hiring for a Cardiac I registered nurse for the night shift at our New Hanover Regional Medical Center location in Wilmington, NC. We're offering up to a $30,000 sign-on bonus as well as $7,500 relocation. • • Schedule: Full-Time, .9 FTE, 72 Hours per 2 weeks, 12 Hour...
United States - NC - NC - Clayton
June 30, 2024
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. • No matter where your talents lie, join us and discover how we can advance health together. • About Duke Raleigh Hospital, A Campus of Duke University...
United States - NC - NC - Charlotte
April 22, 2024
Overview Job Summary Proactively manages patient flow and inpatient beds from a hospital wide perspective for multiple Atrium Health Hospitals using the most current bed allocation criteria. • Collaborates with coworkers in Patient Placement as well as other departments and disciplines to assure...
United States - NC - NC - Raleigh
June 30, 2024
Compensation: $70,000-$80,000 • Location:Raleigh, North Carolina Property Accountant • Inceed has partnered with a great company to help find a skilled Property Accountantto join their team! • If you enjoy a face paced environment within the REIT industry, see if you are a good fit for the position...
United States - NC - NC - Linville
June 30, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Linville, North Carolina. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated...
United States - NC - NC - Washington
June 30, 2024
Focus Staff is seeking a Home Health Registered Nurse for a travel contract in Washington, NC. The ideal candidate will have at least 1 year of experience in a Home Health setting. • Contract Length: 13 Weeks • Start Date: 07/29/2024 • Shift: 5x8 Evenings • Benefits for Travel...
United States - NC - NC - Concord
April 22, 2024
Overview This position is Sign-on Bonus eligible. • In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Job Summary The RN Clinical Nurse I provides professional nursing carethrough skillful assessment, diagnosis, outcomes...
United States - NC - NC - Raleigh
June 30, 2024
CrossMed Allied is seeking a travel Radiology Technologist for a travel job in Raleigh, North Carolina. & Requirements • Specialty: Radiology Technologist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel...
United States - NC - NC - Hope Mills
June 26, 2024
Position Overview: • Pivot/Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and...
Permanent Placement Resources LLC
United States - NC - NC - New Bern
June 30, 2024
Physical Medicine & Rehab Opportunity - New Bern, NC • • CarolinaEast Health System is dedicated to quality and compassionate care across the Coastal Carolina region. • The flagship of the health system is a 350 bed full service medical center housing a complete complement of inpatient and...
United States - NC - NC - Lincolnton
April 22, 2024
Overview Atrium Health Lincoln is a 101-bed hospital, designed with the community in mind. • The facility opened in 2010, replacing a family farm. • History from this farm can be seen and found on our campus today. • 300,000 reclaimed bricks from a local mill, Belding-Hausman Mill, were placed into...
United States - NC - NC - Goldsboro
June 30, 2024
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: • The Central Sterile Supervisor provides direct oversight and planning of activities involved in the...
United States - NC - NC - Mocksville
May 8, 2024
Synagro Is Now Hiring Local CDL A Truck Drivers For Our Mocksville, NC Location Must Have A Valid Class A CDL- Tanker Endorsement Preferred Must Have Previous End Dump Experience Monday-Friday Work Week - Home Daily Job Summary: Responsible for safely transporting Bio-Solid material from a clients...
Hispanic Technology Executive Council
United States - NC - NC - Charlotte
June 30, 2024
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible...
United States - NC - NC - Cumberland
June 28, 2024
OTR CDL-A TRUCK DRIVERS: • $0.54 - $0.60 CPM (based on location and experience) 24/7 Recruiters Available!Earn Great Pay, consistent miles & 24/7 support!Solo Drivers: • 2,220+ Miles Per Week On Average! 54 - 60 CPM based on location and experience!Team Drivers: • Up to $15,000 Sign-On Bonus/split...
Carolinas Center for Endodontics
United States - NC - NC - Jacksonville
June 30, 2024
Location/Org Data : Brand Logo: • Overview: • This position is primarily responsible for assisting the dentists during the examination and treatment of patients. Responsibilities: • Core duties and responsibilities include the following. Other duties may be assigned. • Review patient schedule to...
United States - NC - NC - Matthews
June 4, 2024
Overview This position is Sign-on Bonus eligible. • In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and a Career Advancement Ladder that rewards you for years of experience within your area of specialty. Atrium Health Union...
United States - NC - NC - Winston-Salem
June 30, 2024
Travel Radiology: Interventional Radiology Winston Salem • Location: Winston Salem • Start Date: 7/22/2024 • Shift Details: 9H Days (8:00 AM-5:00 PM) • 40 hours per week • Length: 13 WEEKS 13 weeks Apply for specific facility Tech...
United States - NC - NC - Lumberton
June 30, 2024
Core Medical Group is seeking a travel Outpatient Physical Therapist for a travel job in Lumberton, North Carolina. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel PT Needed...
Discovery Education Talent Team
United States - NC - NC - Charlotte
June 30, 2024
Discovery Education is looking for a • Senior UX/UI Designer • with a solid background • in cross-platform digital experiences to join our Corporate Education Partnerships/Social Impact team • A keen aesthetic and passion for design, blended with • user-centered methodology, is critical for ensuring...