Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc.
within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times.
This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal.
Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency ' We use resources to the full, waste nothing and do only what we can do best.
Freedom ' We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIESLeadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary.
Correctly spells commonly used English words and job specific terms.
Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability ' Demonstrates a systematic approach in carrying out assignments.
Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service.
Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.
Can provide directions.
Mathematical ability - Ability to add, subtract, multipl
United States - MT - MT - Billings
June 26, 2024
Taco John's - Mason City, IATEAM MEMBER • $14-$15.50/hr., depending on experience. • Immediate Hiring - Open Interviews on Mondays & Wednesdays from 2pm-5pm. Taco John's Location: • 603 S Federal Ave. • Mason City, IA 50401 • Taco John's is SEEKING Trustworthy, Ethical, Ambitious, Motivated (TEAM)...
United States - MT - MT - Bozeman
June 26, 2024
Title: • Paramedic Location: • Bozeman, Montana PARAMEDIC Opportunity Join our team and be a part of the top private EMS provider in Montana, offering some of the highest compensation in the state. We are dedicated to providing top-notch emergency medical services and are committed to supporting and...
United States - MT - MT - Missoula
June 26, 2024
Job Summary: • You are a Warehouse Material Handler responsible for the daily flow of materials, which includes accurate shipping, receiving and inventory control. You will be responsible for preserving a clean and safe work environment, and for maintaining/repairing warehouse equipment and fleet...
United States - MT - MT - Roberts
June 24, 2024
FlexCare Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Billings, MT. Shift: • 3x12 hr nights Start Date: • 07/01/2024 Duration: • 13 weeks Pay: • $1726.78 / Week NOTE: • THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB...
United States - MT - MT - Great Falls
June 26, 2024
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation,...
United States - MT - MT - Kalispell
June 26, 2024
Summary: • Provides Lab patient services that include phlebotomy/specimen processing as applicable to assigned area(s). Follows processes for Target Zero in order to provide patient safety throughout all tasks. • Qualifications: • Phlebotomy experience/completed college course work in phlebotomy or...
United States - MT - MT - Missoula
June 26, 2024
Now Hiring - Great pay & Benefits. • Click to Apply. • About McDonald's The famous McDonald's golden arches are proudly displayed in 118 countries around the world, at over 35,000 locations. • As the largest hamburger restaurant in the world, McDonald's employs well over 400,000 people. • McDonald's...
United States - MT - MT - Bozeman
June 26, 2024
Approved Remote States: • 1. Arizona • 2. Florida • 3. Georgia • 4. Idaho • 5. Iowa • 6. South Dakota • 7. Texas • 8. South Carolina • 9. Wisconsin • *Updated Remote States to Align with Business NeedsPosition Summary: • The System Manager of Coding is responsible for assisting other leaders and...
United States - MT - MT - Billings
June 26, 2024
• Tax Entry Level Associate • Job Locations • US-MT-Billings • ID • 2023-6586 • Category • Tax Services • Position Type • Full-Time • Work Option(s) • Hybrid / In-Office • We are looking for Tax Entry Level Associates to join our Billings, MT office for this full-time (40+ hours/week) opportunity....
United States - MT - MT - Missoula
June 26, 2024
Company: Benchmark Human Services • Location: Missoula, MT • Category: Early Intervention Services • Wage: • n/a • Sign-On Bonus: • n/a • Description: Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental...
United States - MT - MT - Billings
June 26, 2024
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and...
United States - MT - MT - Billings
June 26, 2024
• Tax Senior Associate • Job Locations • US-MT-Billings • ID • 2024-7242 • Category • Tax Services • Position Type • Full-Time • Work Option(s) • Hybrid / In-Office • Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states...
United States - MT - MT - Kila
June 26, 2024
FULL-SERVICE SHOPPER Start earning quickly with a flexible schedule Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day. Shoppers make...
United States - MT - MT - Great Falls
June 26, 2024
Senior Process Engineer • Great Falls, MT, USA • Req #1450 • Monday, October 30, 2023 • Who are we? At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are...
United States - MT - MT - Lakeside
June 26, 2024
FULL-SERVICE SHOPPER Start earning quickly with a flexible schedule Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day. Shoppers make...
United States - MT - MT - Great Falls
June 26, 2024
Description At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a...
United States - MT - MT - Anaconda
June 26, 2024
Profession: Registered Nurse (RN) Location: Anaconda Montana Specialty: Med Surg Unit: Med-surg Adult Gross Pay: TBD Schedule: Nights - 3 x 8, 18:00:00-02:00:00, 8.00-3 Guaranteed Hours: 36 Openings: 1 Start Date: 06/27/2024 End Date: 09/26/2024 Assignment Length: 13 Experience Required: 1 year JOB...
United States - MT - MT - Bozeman
June 26, 2024
PURPOSE AND SCOPE: • The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). • This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning,...
United States - MT - MT - Bozeman
June 26, 2024
Full time (0.9 FTE, 36 hours/week) day shift position with weekend and holiday requirements. Minium requirements for hours worked are 36hrs per week after a full time (M-F) 1-week pre-training hospital onboarding period. • Position Summary: • The Registered Nurse works in a collaborative and...
United States - MT - MT - Kila
June 26, 2024
FULL-SERVICE SHOPPER Start earning quickly with a flexible schedule Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day. Shoppers make...
United States - MT - MT - Billings
June 26, 2024
Now Hiring - Great pay & Benefits. • Click to Apply. • About McDonald's The famous McDonald's golden arches are proudly displayed in 118 countries around the world, at over 35,000 locations. • As the largest hamburger restaurant in the world, McDonald's employs well over 400,000 people. • McDonald's...
United States - MT - MT - Bozeman
June 26, 2024
About this great opportunity: • Burger King is currently looking for energetic personalities to join our growing team! If you have the passion for delivering excellent customer service and want a fun, fast paced environment then we want to hear from you! Here at Burger King your job really can be...
United States - MT - MT - East Helena
June 26, 2024
The Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. • The Mental Health Technician performs selected patient care activities. • The Mental Health Technicianis a...
United States - MT - MT - Bozeman
June 26, 2024
A Sales Floor Associate is responsible for merchandising the store and replenishing stock. • You will also be responsible for helping customers find the products they are looking for as well as operating the register. • Full and part time postions available. • Flexible Hours. • Hiring now with no...
United States - MT - MT - Coram
June 26, 2024
FULL-SERVICE SHOPPER Start earning quickly with a flexible schedule Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day. Shoppers make...
United States - MT - MT - Heron
June 11, 2024
FlexCare Medical Staffing is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Spokane, WA. Shift: • 3x12 hr nights Start Date: • 07/01/2024 Duration: • 13 weeks Pay: • $1929.67 / Week NOTE: • THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB DETAILS....
United States - MT - MT - Kalispell
June 26, 2024
Job Details • Client in MT seeking Registered Nurse - SNF (RN) to work 7A-7P 12Day • Montana is a western state defined by its diverse terrain from the Rocky Mountains to the Great plains. Montana is home to Glacier National Park, a wilderness reserve that passes into Canada. Montana is full of...