Process and Data Analyst - ITS3

Working Title: Process and Data Analyst
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services
Job ID

: 76095

Location

: St. Paul

Telework Eligible

: Yes #LI-Hybrid

Full/Part Time

: Full-Time

Regular/Temporary

: Limited

Who May Apply

: Open to current employees of Minnesota IT Services only

Date Posted

: 06/07/2024

Closing Date

: 06/17/2024

Hiring Agency/Seniority Unit

: Minnesota IT Services

Division/Unit

: Enterprise / Strat Portfolio Gov & Intel

Work Shift/Work Hours

: Day

Days of Work

: Monday - Friday

Travel Required

: No

Salary Range:

$31.47 - $51.73 / hourly; $65,709 - $108,012 / annually

Job Class Option

: Application

Classified Status

: Unclassified

Bargaining Unit/Union

: 214 - MN Assoc of Professional Empl/MAPE

End Date

: 06/30/2025

FLSA Status

: Exempt - Administrative

Designated in Connect 700 Program for Applicants with Disabilities (/mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,600+ professionals of Minnesota IT Services (/mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNITs Office of Transformation and Strategy Delivery, which uses purpose-driven, innovative approaches to enable agencies to deliver modern services that benefit Minnesotans.
This position is responsible for collecting and analyzing data on project/product life cycle using enterprise strategic portfolio management tool and other data sources. Incumbent will collect, manage, and keep data up to date in SPM and other related tools by working closely with various agencies and enterprise teams. Candidate will develop dashboards that monitor progress and inform stakeholders on the status of the projects. This position will also track innovation ideas with a focus on Customer Experience goal areas of the One MN Priority. Incumbent will be supporting SPM and other tools as tool administrator to configure tool to meet customer needs and help team manage service ticket within agreed upon service level agreement. Candidate will be responsible for managing and keeping internal websites, SharePoint sites up to date with latest information for all agency users. Candidate will be implementing improvement ideas on a regular basis to keep the data, and design of website, SharePoint sites relevant. Candidate will develop contents for the website and develop training materials that may include documenting process steps, or video delivery of training and education materials for end user consumption. This position will work across multiple stakeholders, in a highly matrixed organization, including senior staff to produce accurate, efficient, and meaningful analytical reports for MNIT, agency and Governors office leaders.
• This position is temporary and includes full state fringe benefits; it is anticipated to last up to one (1) year.
This position is currently eligible for full-time telework:
Telework (/mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resum

e:
Position requires a minimum of three (3) years of IT related experience in data analytics and reporting.
Experience must include:
Experience in Microsoft Power Apps, or any other process automation tool.

Data analysis experience with regard to customer solutions using Bl, analytics and reporting services tools.

Experience developing training, user documents.

Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

Customer service skills that include active listening, empathy, and problem-solving.

A masters degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelors degree substitutes for two (2) years, OR an IT related associates degree substitutes for one (1) year.
Preferred Qualifications
Ability to interact both technically and functionally with users and staff through verbal and written communication sufficient to present clear and concise design documents or reports.

SQL, ETL and cloud-based database management.

Process automation experience.

Ability to organize work, identify problems as they arise, and to assess possible solutions for implementation.

Knowledge of the theory, principles, and practice of database design, development, data structures, and data management.

Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions.

All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at *** or email *** . Please indicate what assistance is needed.
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