Host/Hostess

• Host/Hostess
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Food and Beverage Brainerd, Minnesota Come work for an iconic resort where quality is priority. Madden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Maddens has distinguished itself by an emphasis on gracious hospitality, quality and diversity. Our philosophy, is simply to provide the best that Minnesota has to offer. Maddens is currently seeking the position of Seasonal Host/Hostess. This position will greet and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive and efficient service in the dining room.

Duties and Responsibilities:

• Welcomes each guest with a smile and friendly greeting and escorts guests to their assigned table.

• Controls the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.

• Assigns opening and/or closing side duties. Supervises side work and ensure completed lists of set ups of all stations before departure of wait staff.

• Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests.

• Remains knowledgeable of all menu items, prices and general service procedures.

• Responsible for standards of appearance and cleanliness in all service areas.

• Remains visible on dining room floor, and is easily accessible to guests, staff and management.

• Checks all tables daily, before service to ensure proper settings.

• Assists with side work and/or assisting wait staff with bussing tables, taking cocktail orders, etc.

• Communicates guest requests and concerns to the department manager.

• Incorporates safe work practices in job performance.

• Regular and reliable attendance.

• Performs other duties as required.

Education/Experience:

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

• Madden's on Gull Lake is an EEO/Affirmative Action /M/F/Veteran/Disabled Employer
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Location Brainerd, Minnesota