Chief Nursing Officer - DMC Huron Valley

Detroit Group

DMC Huron Valley-Sinai Hospital, Commerce Township, Michigan

Located in Commerce, Michigan, a suburb 25 miles northwest of Detroit, DMC Huron Valley-Sinai Hospital is one of eight hospitals/institutes composing the Detroit Medical Center. Huron Valley-Sinai Hospital is a full-service community teaching hospital with 158 licensed beds, including 6 pediatric beds in a partnership with Children s Hospital of Michigan. The hospital is staffed by more than 420 physicians (288 active including 40 employed), 330 nurses, and 800 support staff servicing more than 40,000 patients annually.

The hospital annually has more than 9,500 admissions, and performs more than 2,500 inpatient and 5,000 outpatient surgeries. Huron Valley-Sinai Hospital features the Harris Birthing Center, a regional specialty center, the Charach Cancer Treatment Center, surgical suites, cardiac services, and comprehensive inpatient and outpatient diagnostic care. The hospital is located in Oakland County, among the ten highest income counties in the United States with a population over one million people. Oakland County is comprised of 61 cities, townships and villages. The communities served by Huron Valley-Sinai Hospital are mostly suburban and rural, and the area features dozens of lakes, and state and county parks, and is a recreational destination for hundreds of thousands in Southeast Michigan.

The Hospital's busy emergency department treats more than 33,000 patients each year. Cardiology services include all surgical procedures except transplant, with four cardiac cath labs available. Orthopaedics and oncology are also core service lines, with on-site radiation oncology services and a chemotherapy/infusion clinic. Obstetrics care includes high-risk pregnancy management, maternal/fetal medicine, and complete labor and delivery services. Critical care units treat cardiac, surgical, trauma, and medical cases.

In addition to its main hospital facilities, Huron Valley-Sinai Hospital operates two outpatient clinics, including the Charach Cancer Center and an imaging center in Novi, a suburb 10 miles southeast of the hospital. Huron Valley-Sinai Hospital was founded in 1986, and grew quickly thanks to the generosity of William Carls and the Carls Foundation. To honor this philanthropic history, Huron Valley-Sinai Hospital is located on 1 William Carls Drive.

Huron Valley-Sinai Hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The Joint Commission assesses the quality of care and safety for more than 15,000 health care organizations. The Joint Commission conducts an extensive on-site review at least once every three years whose purpose is to evaluate the organization's performance in areas that affect patient care.

Position Summary

The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level. The role assumes 24/7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings.

Functional Expectations & Requirements

Retaining great people at the facility

• Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
• Evaluate and monitor facility level people pillar statistics, participate on related calls as necessary.
• Consider and/or implement nurse residency programs to ensure pipeline for facility.
• Collaborate with team members to formulate programs to enhance work life balance.
• Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
• Collaborate with related team members to promote an effective facility level competency program.
• Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
• Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
• Participate in workforce planning to ensure an adequate and competent workforce.
• Support the design of effective and competitive compensation and benefits programs.
  
  

• Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
• Communicate and administer human resource programs and procedures in accordance with established policies.
• Manage organizational relationships in a manner which builds mutual trust and respect. Establish trusting and collaborative relationships.
• Address and manage conflict in a constructive and productive manner.
• Give timely feedback and reinforce positive behaviors.
  
  

• Create and communicate a compelling shared vision.
• Develop effective strategies for addressing organizational priorities.
• Develop, communicate and monitor performance expectations.
• Formulate objectives, goals, and specific strategies related to the organization s mission and vision.
• Understand effective organizational outcome measures in order to balance cost, quality and service.
• Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
• Promote a results-oriented environment.
• Develop succession plan for nursing leadership.
• Demonstrate effective change management; able to serve as an organizational change agent.
• Coach and mentor aspiring nurse leaders.
• Create an environment in which professional and personal growth is an expectation.
• Articulate the application of ethical principles to operations.
• Manage organizational and individual performance with appropriate rewards.
• Represent nursing and patient care issues within the organization s governance and medical staff structures.
• Represent nursing and patient care in strategic planning and quality initiatives with the governing body.
• Educate the organization s board members and physicians regarding healthcare/value of nursing care.
  
  

• Create an environment that recognizes and values diversity.
• Develop processes to incorporate cultural beliefs into care.
• Design strategies that address the unique needs of a diverse workforce, patient population, and community.
• Assess the current environment and establish indicators of progress toward cultural competency.
  
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