Now Hiring!
Sleep Expert - Sales
Is your current job a nightmare? Make it a dream!
Mattress Firm
The most trusted authority on sleep
We're no ordinary mattress company. In just over 30 years, Mattress Firm has become America's largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts®, we have helped millions of people get better sleep. That's who we are and what we do-because everyone deserves a great night's sleep.
Helping people sleep well so they live well
Did you know we spend a third of our lives in bed? That's why our priority is making sure everyone's eight hours are perfect. We're looking for passionate, ambitious people: innovators, action takers, growth seekers and life changers. Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.
Why work for Mattress Firm?
Our teams are passionate, and our culture is inspiring
You'll be surrounded by ambitious people: innovators, action takers; life changers that will inspire you
Excellent growth opportunities through education and development programs
Great benefits
Get paid on demand
Mental health and life resources
Great employee discounts:
mattresses and sleep accessories
cell phones and electronics
travel
car and home loans
and more
Medical, dental, prescription, and vision plans
401(k) with employer matching
Some positions have base pay or uncapped commission
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.
Create an environment where the customer is always at the center by cultivating strong relationships
Provide technical and product knowledge information to customers, serve as subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Execute current visual merchandising and POP standards
Adhere to company merchandising and marketing programs to standard
Follow company policy and execute company standards on appearance and functionality
Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)
Seek and accept constructive feedback for continuous personal, professional and performance development
Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities
Maintain awareness of competition, advertisements and services offered, develop strategies to counter
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