Trust Officer

The Ladders
US - Maine - Portland
July 4, 2024

For The Life You Choose, A Career to Match.

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person's unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

Norway Savings Bank is seeking an experienced individual to join our team as a Trust Officer!

Stepping into this role, you'll be responsible for the administration and service of investment management accounts, trusts, endowment funds, charitable accounts, and Individual Retirement Accounts.

You'll be the liaison for existing clientele, and will seek to expand these relationships through providing exemplary service with duties which include assessing current financial situations, advising, and delivering trust and investment services.

To maintain excellent customer relationships, you'll be a primary contact for beneficiaries by accepting requests, preparing documentation, and making recommendations for approval by TMIC.

In addition to nurturing existing accounts, you'll also seek to gain new relationships by networking with "Centers of Influence" through community and professional visibility, and will partner with Senior Trust Officers to develop the relationships on more complex trust beneficiaries.

If you're a savvy networker with experience in trust administration, who is highly skilled in both written communication and public speaking, and meticulous with details and organization, we'd love to hear from you!

Required Skills, Qualifications, and Education:

Bachelor's degree or higher in related field with a minimum of 7-10 years of experience in trust administration.
Hold CTFA or CFP designation.
Technological fluency with preferred aptitude in Microsoft Word, Excel and Outlook
Top-notch written and oral communication skills with a strong aptitude for public speaking
Exceptional internal and external customer service with demonstrated relationship-building skills
Proven successes with maintaining, developing and expanding customer relationships
Strong attention to detail with strong analytical and problem-solving abilities
Excellent organizational skills with strong ability to prioritize and multi-task in a fast-paced environment
Demonstrated sales ability and/or networking experience
Must possess a valid driver's license, the use of a serviceable automobile that is properly registered and proper liability automobile insurance as required by state law.

Benefits:

Competitive annual salary
Full suite of insurance benefits
160 hours of paid time off per year, increasing with longevity
56 hours of paid sick time per year, increasing with longevity
11 paid holidays
401K with exceptional employer contributions
Comprehensive Wellness Program
Tuition reimbursement
A hands-on team that is dedicated to the growth and success of our employees!

Essential Pieces of the Position:

Serves as the primary contact for the Bank's existing clientele which may include but is not limited to: assessing current financial situations, providing advisement, and delivering trust and investment services.
Expands existing relationships and seeks to obtain new relationships via networking with "Centers of Influence" and referrals from internal bank partners.
Communicates in a consistent and effective manner with clients, attorneys, and accountants regarding fiduciary, estate planning and tax issues. Maintains a high level of communications with all clients and prospects.
Utilizes fiduciary knowledge of trust law and regulations to analyze and carry out terms of trust documents. Remains abreast of current legal, regulatory and other issues affecting trust/asset management administration and operations.
Partners with Senior Trust Officer(s) to develop relationships with more complex trust beneficiaries and their attorneys, accountants and other professional team members.
Acts as primary contact for Trust beneficiaries, accepts requests, prepares documents, and makes recommendations for approval by TMIC.
Complies with established policies and procedures for all aspects of trust/asset management services. Develops new policies and procedures as necessary to meet Trust regulations and maintain Best Practices.
Utilizes the accounting system to develop, retrieve or collate information for customer responses. Prepares and presents information to clients.
Maintains an exemplary image when representing the Bank at community organizations and events.
Supports the AMG by setting up new accounts, preparing audit reports, preparing and processing cash work, paying client bills, preparing fund transfers, retrieving data, and know the requirements of the system for adding or removing assets, establishing recurring transactions and maintaining information.

Working Conditions:

Physical surroundings are generally pleasant and comfortable with minimal exposure to injury and other hazards. Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.
• External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
• Norway Savings Bank is an Equal Opportunity Employer.

Read the full job description and apply online on the recuiter's web-site

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