Leave Specialist

You are as unique as your background, experience and point of view.
Here, you'll be encouraged, empowered and challenged to be your best self.
You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.
Your leaders will inspire and help you reach your potential and soar to new heights.
Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
Discover how you can make a difference in the lives of individuals, families and communities around the world.

Location:
We support US flexible working arrangements in the contiguous 48 states.
At Sun Life, we look for optimistic people who want to make life brighter for our Clients.
We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work.
Every day, you'll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity:
The Leave Specialist acts under the general supervision of a Senior Manager managing claims by conducting thorough reviews and investigation, determining what additional resources are needed, sending timely appropriate notifications, adhering to applicable state, federal, and local regulations, and determining eligibility and benefits for FMLA, PFL, ADA and other leave programs.
How you will contribute:
The essential functions and responsibilities of this job position include, but are not limited to the following:
Develops and maintains on-line claim data Reviews and investigates FMLA, PFL, ADA and other leave claims by using telephone and written contact with the applicable parties (claimant, employer/supervisor, treating physician, etc.) to gather pertinent data to analyze the claim Adjudicates claims accurately and fairly in accordance with federal/state/local regulations, appropriate policies and procedures, meeting absence productivity and quality standards Utilizes appropriate medical and vocational or other resources, adhering to referral polices, and transferring claims to the appropriate risk level in a timely manner Documents and communicates claim decisions Sends timely appropriate notifications according to communication preferences of claimant and employer Coordinates return to work, working with vocational rehabilitation consultant as necessary Coordinates placement of needed accommodations for client employees and claimants, working with employer, health care provider, and vocational rehabilitation consultant as needed Participates in in-service and training opportunities as required Other duties and responsibilities as requested/needed What you will bring with you:
Minimum 1 year previous FMLA and/or PFL experience Exposure to various issues within FMLA and/or PFL with demonstrated experience in generating and selecting solutions to resolve those issues Solid analytical, critical thinking, problem solving and decision-making skills Ability to interpret and communicate FMLA/PFL/ADA and other leave regulation language Effectively adapts to change within the organization, department and industry Meets all required performance metrics Excellent verbal communication skills, with the ability to be both pleasant and professional Strong written communication skills Solid mathematical skills Ability to work well independently and in a team environment Strong interpersonal and customer service skills Ability to initiate and prioritize regular work duties and projects Detail oriented, organized, the ability to multi-task, and strong time management skills Strong computer skills, proficient in a PC environment and MS Word, Excel, and email systems Ability to work professionally and effectively with co-workers, clients, claimants, vendors and others with whom FullscopeRMS does business Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms.
If you think you might thrive in this setting, we would love to hear from you.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you Life is brighter when you work at Sun Life Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account A flexible work environment with a friendly, caring, collaborative and inclusive culture Great Place to Work Certified in Canada and the U.S.
Named as a "Top 10" employer by the Boston Globe's "Top Places to Work" two years running All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a California resident, the salary range for this position is:
Southern region:
51,100 - 69,000 annually Central region:
53,800 - 72,600 annually Northern region:
57,500 - 77,600 annually If you are a Minnesota, Colorado or Nevada resident, the salary range for this position is 48,700 - 65,700 annually.
If you are a Connecticut or Maryland resident, the salary range for this position is 51,100 - 69,000 annually If you are a New York resident, the salary range for this position is 57,500 - 77,600 annually.
If you are Washington or Rhode Island resident, the salary range for this position is 53,800 - 72,600 annually.
We consider various factors in determining actual pay including your skills, qualifications, and experience.
In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives.
More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities.
Join our talented, diverse workforce and launch a rewarding career.
Visit us at ***/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.
Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
LI-remote Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business.
Please email recruitingUSsunlife.com to request an accommodation.
Several flexible work options are available and can be discussed th.