Job Number 24105721
Job Category Event Management
Location BWI Airport Marriott, 1743 West Nursery Road, Linthicum, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Manages event planning functions and staff on a daily basis.
Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants.
Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases.
Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.
Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.
The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Event Planning Operations
• Assigns all events turned over to Event Planning team.
• Oversees for turned opportunities' function space and group room blocks.
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Leads execution of activities to support the Event Management strategy.
• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
• Leads discussions to review event complexity and proactively avoid service challenges and failures.
• Ensures the property is apprised of all groups that will impact property operations.
• Manages customer budgets to maximize revenue and meet customer needs.
• Maintains inventories to maximize customer satisfaction and revenue opportunities.
• Works with highly complex or high profile groups when financial impact will be significant.
Leading Event Planning Team
• Leads the catering menu development process.
• Champions all standards, policies and procedures for the Event Planning team.
• Leads Event Management meetings.
Providing and Ensuring Exceptional Customer Service
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
Managing the Sales and Marketing Strategy
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
Conducting Human Resources Activities
• Establishes customer service guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Reviews staffing levels to ensure that guest service and planning needs are met.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
United States - MD - MD - Severna Park
July 5, 2024
Business Assistant Severna Park Dental Care is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each...
United States - MD - MD - Upper Marlboro
July 3, 2024
POSTAL WORKER OPPORTUNITIES • NO PRIOR EXPERIENCE NEEDED COMPREHENSIVE TRAINING PROVIDED STABLE EMPLOYMENT • As the largest government-related agency in terms of employees, the Postal Service boasts a workforce of nearly 1 million individuals and is actively recruiting nationwide. •...
United States - MD - MD - Towson
July 1, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Labor/Delivery RN in Towson, Maryland, 21204! • Pay Information • $1,853 to $2,006 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse -...
United States - MD - MD - Westminster
June 19, 2024
Carroll Community College is actively seeking adjunct faculty to provide instruction to continuing education • students in the field of Hybrid and Electrical Vehicle repair and maintenance. The primary focus of this • instruction is to prepare students for ASE certification by instructing on safety...
United States - MD - MD - Fort Meade
July 5, 2024
No experience requited, hiring immediately, appy now.Waste Management is currently accepting applications for a Trash Collector! Primary duties of the Trash Collector include: • - Operating garbage trucks - Collecting and dumping trash receptacles - Following route assignments as directed Waste...
United States - MD - MD - North Bethesda
July 3, 2024
The Postal Service is the largest government related agency in terms of employees. • The Postal Service currently employs nearly 1 million people and is hiring nationwide. • There is NO experience required, paid training is provided for all job openings. • There are MANY different...
United States - MD - MD - rockville
April 24, 2024
Go Healthcare is seeking a travel Physical Therapist for a travel job in Rockville, Maryland. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Go Healthcare Job ID...
United States - MD - MD - Baltimore
July 4, 2024
Access Healthcare is seeking a travel nurse RN CVU - Cardiovascular Unit for a travel nursing job in Baltimore, Maryland. & Requirements • Specialty: CVU - Cardiovascular Unit • Discipline: RN • Start Date: ASAP • Duration: 12 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type:...
United States - MD - MD - Hagerstown
July 4, 2024
Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in...
United States - MD - MD - Annapolis
July 5, 2024
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (***/job-applicant-privacy-policy) MOVE YOUR CAREERFORWARD WITHRYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!...
United States - MD - MD - Baltimore
July 5, 2024
Aequor Healthcare is seeking a travel nurse RN Telemetry for a travel nursing job in Baltimore, Maryland. & Requirements • Specialty: Telemetry • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel *All positions require at least two...
United States - MD - MD - Bowie
July 4, 2024
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in...
United States - MD - MD - Linthicum Heights
July 4, 2024
Requisition ID: R10160508 • Category: Engineering • Location: Linthicum, Maryland, United States of America • Clearance Type: Top Secret • Telecommute: No- Teleworking not available for this position • Shift: 1st Shift (United States of America) • Travel Required: Yes, 10% of the Time • Relocation...
United States - MD - MD - Frederick
July 5, 2024
Pay Transparency Statement: • The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs....
United States - MD - MD - Silver Spring
July 5, 2024
Clinical Medical Technician IServe as a laboratory technician performing laboratory procedure and experiments as required.Compensation & Benefits: • Estimated Starting Salary Range for Lab Technician: • $55-62kPay commensurate with experience.Full time benefits include Medical, Dental, Vision, 401K...
United States - MD - MD - silver spring
May 13, 2024
OneStaff Medical is seeking a travel Physical Therapy Assistant for a travel job in Silver Spring, Maryland. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel...
United States - MD - MD - Bel Air
July 5, 2024
Overview • Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! • ESSENTIAL DUTIES AND RESPONSIBILITIES • The associate is responsible for...
United States - MD - MD - Gambrills
July 5, 2024
Neibauer Dental Care in Crofton is looking for a Business Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental...
United States - MD - MD - Derwood
July 3, 2024
POSTAL WORKER OPPORTUNITIES • NO PRIOR EXPERIENCE NEEDED COMPREHENSIVE TRAINING PROVIDED STABLE EMPLOYMENT • As the largest government-related agency in terms of employees, the Postal Service boasts a workforce of nearly 1 million individuals and is actively recruiting nationwide. •...
United States - MD - MD - Bivalve
July 3, 2024
POSTAL WORKER OPPORTUNITIES • NO PRIOR EXPERIENCE NEEDED COMPREHENSIVE TRAINING PROVIDED STABLE EMPLOYMENT • As the largest government-related agency in terms of employees, the Postal Service boasts a workforce of nearly 1 million individuals and is actively recruiting nationwide. •...
Homewood Retirement Centers of the United Church of Christ Inc
United States - MD - MD - Frederick
July 5, 2024
* Housekeeper* * Homewood at Frederick* * Frederick, MD* Shift: *Evening Shift* Status: *Part-Time* At Homewood, we embrace a fun, team-oriented atmosphere. Through teamwork, we become more creative, find solutions, enjoy our work, and build relationships. It all adds up to exceptional job...
United States - MD - MD - Towson
July 5, 2024
Registered Nurse 1220 E Joppa RdSte 102, Towson, Maryland, 21286-5811, United States of America • DaVita is seeking a Nurse who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage...
United States - MD - MD - Upper Marlboro
May 24, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Other RN in Largo, Maryland, 20774! • Pay Information • $1,993 to $2,146 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Emergency...
United States - MD - MD - Sykesville
July 5, 2024
Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow. Responsible for assisting with...
United States - MD - MD - Mapleville
July 3, 2024
POSTAL WORKER OPPORTUNITIES • NO PRIOR EXPERIENCE NEEDED COMPREHENSIVE TRAINING PROVIDED STABLE EMPLOYMENT • As the largest government-related agency in terms of employees, the Postal Service boasts a workforce of nearly 1 million individuals and is actively recruiting nationwide. •...
United States - MD - MD - Baltimore
July 5, 2024
PHP is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Baltimore, Maryland. & Requirements • Specialty: ICU - Intensive Care Unit • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel PHP Job...
United States - MD - MD - Baltimore
July 5, 2024
About The Chefs' Warehouse • The Chefs' Warehouse, Inc. (***) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of...