Transteck, Inc. one of the largest Freightliner Truck dealers in the United States with 14 locations and 4 body shops. We have over 200 trained technicians, over $7,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best-in-class facilities, training and equipment while working with the industry leader in large heavy-duty trucks. But despite our size, our 14 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. Learn more about us at ***/careers/
We have an immediate opening for a Warranty Administrator for our Freightliner of Hagerstown dealership.
Job Summary:
Position primarily responsible for processing warranty service and parts claims, maintaining warranty schedules and expediting warranty credits due.
Essential Job Functions:
Maintain working relationship with Freightliner and vendor representatives.
Maintain appropriate department correspondence and files.
Review warranty repair orders, determine standard repair times to be charged and resolve discrepancies' with the assistance of Shop Foremen and Service Manager.
Maintain Warranty schedules so all claims are paid within Company guidelines of invoice closing, update Service Manager, Service Director and Chief Financial Officer on any and all outstanding claims weekly.
Compliance with Warranty Process procedures for Service, Parts and Accounting.
Maintain warranty parts holding area (keep neat and organized).
Process weekly warranty parts returns and warranty scrap reports and forward to the parts shipper and receiver for processing.
Qualifications:
A high school diploma or GED
Proficiency in the following computer software systems: Microsoft Word and Excel.
Machines/Tools/Equipment:
Computer, telephone and basic office equipment (copier, calculator, fax, etc.)
Working Conditions:
Primarily a climate controlled office environment
• Must pass background & criminal records check, physical exam and drug screen.
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