Inside Sales Account Manager IV

Overview

A Principal Chemistry Sales Development Representative (SDR) identifies, validates, qualifies and closes new Waters consumables opportunities within their territory for the field Chemistry Account Managers to pursue. The Principal Chemistry SDR will use phone, voicemail, email and social media to reach contacts and develop relationships. The role also includes qualification of market demand generation from campaigns and events. The Waters chemistry consumable line includes HPLC, UPLC, LC/MS and SFC columns and sample prep products, standards, vials and other consumables. The products are used in a wide variety of markets, including life science, pharmaceutical, food and environmental and chemical materials. The Principal Chemistry SDR is a subject matter expert on the chromatography consumable products and these markets. The Principal Chemistry Sales Development Representative will work on projects with marketing and the business segment that require advanced problem solving skills. The Principal Chemistry Sales Development Representative will adapt to a dynamic and changing environment, learning quickly for product launches and drawing conclusions using a variety of sales tools (including SalesForce, Power BI and Analysis in Excel). The Principal Chemistry Sales Development Representative will work with different teams to develop a sales methodology to address industry/vertical-wide needs and challenges, while being mindful of the impacts on the assigned territory.

As a Principal Chemistry Sales Development Representative, you would be part of the Waters Sales business, and selling products used by people worldwide for specialty measurements and scientific analyses.  

The foundation of the Chemistry Sales Development Representative role is to develop a keen understanding of the customers' needs and challenges, crafting solutions with lasting and significant business impact. 

The desired candidate is a self starter and requires minimal direction in developing new business while working in concert with their assigned account managers, specialists and marketing colleagues to build and advance the top of the sales funnel.

The territory will cover parts of the US and/or Canada.

Responsibilities

• Prospecting new customers across the region 
• Follow up on market generated demand from campaigns and events
• Up and cross sell existing customers 
• Identifying customer business problems and translating them into solutions while promoting the Waters Chemistry portfolio 
• Working closely with other groups at Waters (e.g., Instrument Sales, Chemistry Sales, Inside Inbound Sales, Inside Instrument Sales, Customer Service, Informatics, etc.) 
• Using a CRM system daily to ensure vital record keeping, compliance and accurate forecasting 
• Working with local teams and incorporating initiatives to drive the adoption of new products to new and existing accounts and contacts 
• Using tools (includes making connections with customers on LinkedIn) to both prospect and locate and contact KOLs in different specialized markets 
• Working with our authority teams in sales and marketing 
• Providing feedback to the marketing team to build business development programs 
• Contributing to team success by working closely with your field chemistry sales team and filling the sales pipeline 
• Increase order efficiency through the education of customers to place orders through Waters ecommerce platform
• Training on updated policies and new programs and tools 
• Responding to leads for new and current customers

Qualifications

• Minimum of BS/BA in chemistry or a related subject area
• 4+ years of laboratory and/or sales experience is preferred
• Eager to learn
  
  • • Committed and dedicated for results
    • Have excellent organization/planning/time management skills
    • Experienced with Microsoft Office packages
    • Teammate with good communication/ social skills
    • Creative use of initiative and tenacity to contact new customers
    • Understanding the scientific workflow of and specialty techniques for (U)HPLC and/or LC/MS methods is highly desirable
    • Excellent written and verbal communication skills
    • Mature disposition, positive attitude, and a strong sense of commitment
    • Adaptive to a dynamic and changing environment, such as with product launches and drawing conclusions using a variety of sales tools (including Salesforce, Power BI and Analysis in Excel)
    • Chip in to develop a sales methodology to address industry/vertical-wide needs and challenges
    • Factors the impacts on the assigned territory and the pipeline into all decisions made for the role
    • The general base pay for this position ranges from $68,000-$90,500 per year. Pay is based on several factors including market location, job-related knowledge, skills, and experence #LI-Remote

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to tackle the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

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