US - Massachusetts - Boston
June 17, 2024
Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
As the Manager, Auto, Auto Liability, and General Liability (AGL) Claims, you will manage the overall financial, operational, and customer service performance of Auto, Auto Liability, and General Liability Define Auto, Auto Liability, and General Liability claims segmentation criteria and provide appropriate resourcing.
Responsibilities:
Maintain and refine best practices for Auto, Auto Liability, and General Liability claims handling
Develop, implement, and manage continuous improvement efforts to improve outcomes and efficiency
Build a pipeline of talent for the Claims organization
Manage expenses effectively including staff resource needs and operating budgets
Communicate the status of claims, reserving/loss payout, and customer experience trends to SLT and CI leadership
Direct and monitor activities to ensure compliance with all applicable local, state, and federal regulations.
Qualifications Minimum of 10+ years of casualty or casualty adjacent claims leadership including experience with Litigated claims and complex coverage matters
Advanced degree a plus (MBA/JD)
Proven track record of achieving key metrics targets
Experience with Client / Broker Relationship Management
Experience leading large teams (150 or more) with a focus on leading leaders
Talent multiplier - track record of talent development and placement
Ability to articulate current casualty trends and insights with a solution oriented approach
Curious mindset and adaptable
Demonstrated ability to collaborate and comfort with shared accountability
Executive presence
About Us
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: ***/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: /LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices California
San Francisco
Los Angeles
Philadelphia
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