Founded in 1996, the Texthelp Group is a global technology company helping people all over the world to understand and to be understood. It has led the way in creating innovative technology for the education and the workplace sectors for the last three decades.
With over 50 million users worldwide, we believe in a world where difference, disability or language are no longer barriers. We're focused on helping all people learn, understand and communicate through the use of digital learning and accessibility tools.
It is our goal to positively advance the literacy and understanding of one billion people around the world by 2030.
We employ over 370 staff across locations in Northern Ireland, Great Britain, Norway, Denmark, Sweden, USA and Australia.
We can only achieve our goal and continue to grow by having high performing people in our critical roles. People working in the right culture towards our collective goals.
We pride ourselves on our core values that are embedded within our culture. These are courage, impact, creativity and community.
About the role
We are on the lookout for our newest Texthelper, someone with a growth mindset and a passion to help us succeed in helping 1 billion people.
The People Partner position is responsible for aligning business objectives with employees and leaders across the organisation. The position plays a lead role on project delivery as well as coaching and mentoring line managers, ensuring consistently high standards of service delivery, and supporting organisation effectiveness by developing and implementing solutions aligned to strategy. The person will also use their skills in employee relations and local employment law experience to provide expert guidance to senior stakeholders as we work with our organisation in building a world class SaaS business.
Main Responsibilities
Developing and maintaining strong relationships with all stakeholders to achieve high levels of trust, respect and professionalism.
Leading the People Team initiatives, including role modelling great personal and team leadership and taking an active role in ensuring the organisational processes and policies are embedded successfully.
Being a trusted local partner to the leadership team and employees.
Collaborating with the broader People team with a unified approach to deliver global People initiatives and organisational objectives.
Using data and analytics to inform leadership of key strengths, issues and trends.
Understanding, anticipating and advocating the need for change
Leading senior managers through change processes. Providing thoughtful challenge and critical analysis to ensure that the process is run in line with legislation and best practice. Creating all the necessary documentation for change and project implementation with excellent attention to detail and accuracy.
Acting as an interface between your teams and HQ. Providing feedback to the People leadership team.
Collaborating on workforce and resource planning. Drawing on resourcing expertise to fill vacancies. Ensuring that effective recruitment strategies are in place. Ensuring that timely and accurate information is provided to the workplace team.
Partnering with the Talent Acquisition team and supporting managers to ensure inclusivity in the way we recruit, support and retain employees.
Supporting ongoing organisational growth by identifying development opportunities and offering support for employees throughout Learning & Development programs.
In addition to focusing on a designated part of the organisation, this role will support the global leadership team. The Team is responsible for the implementation of Texthelp wide projects and People processes to deliver organisational improvements.
Embracing our feedback culture and talent management philosophy: ensuring the performance management process is carried out effectively and efficiently, talent is recognized and that employees are able to improve their performance and contribute to the success of the organisation
Developing local action plans resulting from eNPS/Engagement surveys, influencing change at a regional level with managers and employees, and empowering them to take ownership and action initiatives
Promoting our mission, vision and values and bringing them to life from day one of employment and throughout the employee lifecycle
Essential Criteria
2 years of relevant HR experience (operational and tactical level).
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Excellent verbal and written communication skills, organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient in Google Suite and/or Microsoft Office
Experience in supporting, coaching and guiding leadership teams
Experience with Change & Project Management
Communications & Stakeholder management
Comfortable and interested in efficient use of People-systems
Professionalism and ethical behavior
Experience of working in a cross functional team & agile environment
Desirable Criteria
Experience working in a global role and/or team
Experience of mergers and acquisitions
HR Certification
Experience and strong knowledge of People Systems: HiBob, ADP, Lattice preferably
If you think you have what we are looking for please complete an application on our website by the closing date of July 3rd 2024 at 5pm.
We want to ensure all candidates have every opportunity to shine.
With this in mind, please let us know if you require any reasonable adjustments as part of the hiring process
To help reduce the possibility of unconscious bias we ask that candidates do not include photographs on their CVs.
Please click the link for our Privacy Notice
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