Summary
The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.
DUTIES AND RESPONSIBILITIES :
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
Minimize waste of supplies and amenities within all areas of housekeeping.
May regularly assist with deep cleaning projects.
Report needed repairs or unsafe conditions to supervisor.
Handle all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with federal, state and local laws regarding health and safety services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS :
Some previous housekeeping experience preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English is preferred; other languages beneficial.
Basic reading, writing and mathematical abilities are preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to regularly use commercial cleaning chemicals.
Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
United States - IL - IL - Vernon Hills
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Lake in the Hills
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Wilmette
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Roselle
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Crystal Lake
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Evanston
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Park Ridge
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Elgin
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Rolling Meadows
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Mount Prospect
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Morton Grove
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Streamwood
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Skokie
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Bloomingdale
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Schaumburg
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Mchenry
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Gurnee
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Algonquin
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Round Lake Beach
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Palatine
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - North Chicago
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Grayslake
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Northbrook
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Glenview
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Niles
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Bartlett
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...
United States - IL - IL - Mundelein
May 11, 2024
Occupational Therapist Career Opportunity • Occupational Therapist Shift: • PRN • Your Calling, Close to Home and Heart • Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change...