US - Illinois - Maywood
June 5, 2024
Reporting to a Regional Director or Executive Director, the Practice Manager, Ambulatory Central Region is responsible for all daily operations of their assigned clinical locations including management of all front-line non-exempt staff, ensuring appropriate clinical operations, adherence to budgets, adherence to regulatory standards, patient experience (including quality, safety, and satisfaction), and experience of physicians and staff.
They constantly assess daily operations to identify areas for ongoing improvement and oversees implementation of improvement initiatives alongside site medical director(s) at direction of regional director/executive director.
Position responsibilities:
Supervision of front-line staff:
Supervises all front-line, non-exempt staff in assigned clinical locations including all staff work functions.
Oversees human resource functions including recruitment, orienting/training, performance management, and termination to maintain the highest quality workforce.
Recruits, interviews and selects staff in collaboration with Human Resources and ensures that staffing guidelines/standards are maintained.
Daily Clinical Operations:
Responsible for managing all daily operations of assigned practice sites.
Routinely measures and monitors assigned areas of responsibility to maximize efficiency of practice site operations.
Provides communication to physicians and staff to establish collaborative communication and understanding of organization strategic goals and initiatives.
Oversees implementation of organization initiatives at all assigned practice sites.
Financial sustainability:
Responsible for operational budget of assigned practice sites including revenue, expenses and capital equipment sufficient to meet current and projected patient volume or service requirements in a financially sustainable manner.
Regulatory:
Ensures all practices and workflows are adherent to all required regulatory standards (TJC, IDPH, etc.).
Patient Experience:
Fosters positive team collaboration and staff development to facilitate achievement of patient quality/safety/satisfaction and customer service excellence goals.
Implementation of Ongoing.
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