Chubb is currently seeking a Workers Compensation Claim Director for our Central Region located in either the Chicago, IL or Troy, MI office. This is NOT a remote position. The candidate will be required to report the Chicago, IL or Dallas, TX offices on a 3/2 Hybrid Model.
•Handle all aspects of complex workers' compensation/lost time claims from set up to case closure.
•Conduct 3 part/ongoing investigations, administer statutory benefits and notices, ensure reserve adequacy, control vendors, manage medical, legal and rehabilitation activity, conduct settlement negotiations, and ensure compliance with customer service requests including Special Claims Handling procedures as well as compliance with state regulations.
•Work with in-house Technical Assistants, Special Investigators, Nurse Consultants, Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service.
COMPETENCIES/TECHNICAL SKILLS:
•Requires 7+ years of handling complex workers compensation cases.
•Ability to work independently within minimal oversight. Ability to work with a diverse team and to openly share knowledge and expertise with peers.
•Demonstrated commitment to claims career.
•Advanced verbal and written skills.
•Exceptional time management and multi-tasking capabilities with consistent
follow through to meet deadline.
•Use analytical skills to find mutually beneficial solutions to claims and customer
issues.
•Enjoys collaboration to accomplish goals.
•Able to prepare and make exceptional presentations to internal and external
customers.
•Conscientious about the quality and professionalism of work product and
relationships with co-workers and clients.
•Willing to take ownership and tackle obstacles to meet Chubb's quality
standards for service, investigation, reserving, inventory management, teamwork,
and diversity appreciation.
EDUCATION:
•Bachelor's Degree preferred.
•If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
•AIC, CPCU or ARM designations a plus.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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