Bilingual Fraud Customer Service Representative (ERP)
Onsite Guaynabo, PR
$12.10 HR
Opportunity to earn an additional $350 per month.
Great Benefits and Paid Training!Summary:
As a Bilingual Fraud Customer Service Representative, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions.
What you will be doing:
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