* Guest Services Agent*
Location: West Palm Beach, FL, US, 33417
Property Name: La Quinta by Wyndham West Palm Beach - Florida Tpke Req Id: 19309
La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham West Palm Beach - Florida Tpke location in West Palm Beach , Florida .
*Job Summary*
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
*Education & Experience*
* College course work in related field helpful.
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Computer experience required.
* Customer Services experience preferred.
*Physical Requirements*
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
*General Requirements*
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
*Fundamental Requirements*
* Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
* Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
* Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
* Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
* Review Front Office log and Trace File daily.
* Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
* Follow all cash handling and credit policies.
* Be aware of all rates, packages and special promotions as listed in the Red Book.
* Be familiar with all in-house groups.
* Be aware of closed out and restricted dates.
* Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
* Be familiar with hospitality terminology.
* Have knowledge of emergency procedures and assist as needed.
* Handle check-ins and checkouts in a friendly, efficient and courteous manner.
* Use proper two-way radio etiquette at all times when communicating with other employees.
* Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
* Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
* Be able to complete a bucket check, room rate verification report, and housekeeping report.
* Balance and prepare individual paperwork for closing of shift according to hotel standards.
* Maintain and market promotions and guest programs.
* Maintain a clean work area.
* Assist guests with safe deposit boxes.
*COMPANY OVERVIEW:*
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
*Job Location:* La Quinta by Wyndham West Palm Beach - Florida Tpke , 5981 Okeechobee Boulevard , West Palm Beach , Florida 33417
*Employment Status:* Full-time
United States - FL - FL - Pensacola
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - FL - FL - Miami
June 5, 2024
&Requirements • Anesthesiologist • StartDate: ASAP Pay Rate: $360000.00 - $390000.00 • The University of Miami Department of Anesthesiology, Perioperative Medicine, and Pain Management is seeking a board-certified General Anesthesiologist to join their team. The incoming provider will be joining a...
United States - FL - FL - Hollywood
May 10, 2024
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. • An unwavering commitment to our service vision is what makes the difference. • It is the foundation of The Memorial Experience. • Summary: •...
United States - FL - FL - Miami
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - FL - FL - Eglin Afb
June 13, 2024
Do you enjoy working outside an office and are passionate about driving late-model cars? Need a flexible schedule plus access to DailyPay? Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is looking to hire committed and efficient people to work as Rental Car Fleet...
United States - FL - FL - Bradenton Beach
June 28, 2024
COMPANY OVERVIEW: SeaBreeze Vacation is a leading property management company specializing in vacation rentals on the picturesque Anna Maria Island. We are dedicated to providing exceptional service to our guests and homeowners. As we continue to expand, we seek a responsible and experienced senior...
United States - FL - FL - Lake Panasoffkee
June 29, 2024
About the facility A 178-bed facility is seeking an OB/GYN for locum tenens coverage. About the facility location In Miramar, Florida, you can explore the scenic trails and lush greenery of Miramar Pineland Park, perfect for a leisurely hike or a picnic with family and friends. About the clinician's...
United States - FL - FL - Lake Mary
June 25, 2024
*Located in The Sanford area. • One of Florida's most respected counties is looking for Correction Officers for immediate hire. This is a permanent, full time, long term career opportunity in the criminal justice field. Pay starts at $20/hr for no corrections experience, and will pay up to...
United States - FL - FL - Santa Rosa Beach
June 28, 2024
COMPANY OVERVIEW: Situated along Florida s Emerald Coast, Southern Holiday Homes manages exclusive beach homes and bungalows in the quaint coastal communities on Florida s Scenic Highway 30A. We pride ourselves on a dynamic and active management style that achieves the highest returns for our...
United States - FL - FL - Jupiter
June 30, 2024
MedPro Healthcare Staffing is seeking a travel nurse RN Oncology for a travel nursing job in Jupiter, Florida. & Requirements • Specialty: Oncology • Discipline: RN • Start Date: 07/15/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel MedPro Healthcare...
United States - FL - FL - Ocala
June 1, 2024
Local Class A CDL Truck Driver Job - Ocala, FloridaLocal Palatka FL CDL-A Local Dedicated Truck Driver CDL-A Truck Driver Needed for 4 on 4 off Local Dedicated Spotter!Work only 15-16 days per month and get full benefits! What would you do with 50% of the year off the clock?Paper Transport has a...
United States - FL - FL - Sanford
June 25, 2024
*Located in The Sanford area. • One of Florida's most respected counties is looking for Correction Officers for immediate hire. This is a permanent, full time, long term career opportunity in the criminal justice field. Pay starts at $20/hr for no corrections experience, and will pay up to...
HealthTrust Workforce Solutions
United States - FL - FL - Port Charlotte
June 10, 2024
Grow Your Career with HealthTrust • Locum Tenens Free-Standing Emergency Department • At HealthTrust, we believe that healthcare is not defined by the four walls in which it is practiced. Its defined by its people. We pride ourselves on crafting opportunities that expand skill sets,...
United States - FL - FL - Sebring
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - FL - FL - Gainesville
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - FL - FL - Lake Panasoffkee
June 29, 2024
About the facility A surgery center is seeking a CRNA for locum tenens coverage. About the facility location Big-city amenities mixed with sophisticated small-town charm make Sarasota, Florida, and its Gulf Coast beaches the perfect location for your next assignment. About the clinician's workday On...
United States - FL - FL - Panama City Beach
June 27, 2024
COMPANY OVERVIEW: • Love what you do, and you ll never work a day in your life. This sentiment is never truer than when you work at Margaritaville. What began as a single restaurant and retail shop in stunning Key West has now become a global brand beloved and easily recognized for the carefree...
United States - FL - FL - Lake Mary
June 25, 2024
*Located in The Sanford area. • One of Florida's most respected counties is looking for Correction Officers for immediate hire. This is a permanent, full time, long term career opportunity in the criminal justice field. Pay starts at $20/hr for no corrections experience, and will pay up to...
United States - FL - FL - Panama City
June 6, 2024
Run your own profitable business Work for yourself, see the country and set your own schedule. As a Panther owner-operator, youll run under our operating authority while maintaining full control of your business as an independent contract carrier. Youll also gain access to significant cost saving...
United States - FL - FL - Fort Myers
June 27, 2024
Integrated Fire & Security Solutions (IFSS) COMPANY OVERVIEW: • Integrated Fire & Security Solutions (IFSS) is a leading provider of comprehensive fire alarm and security solutions. • With a strong commitment to customer satisfaction and technical excellence, IFSS has established itself as a trusted...
United States - FL - FL - Lutz
June 28, 2024
For this position, pay will be variable by location - See additional job details and benefits below Legendary leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse...
United States - FL - FL - Sanford
June 25, 2024
*Located in The Sanford area. • One of Florida's most respected counties is looking for Correction Officers for immediate hire. This is a permanent, full time, long term career opportunity in the criminal justice field. Pay starts at $20/hr for no corrections experience, and will pay up to...
United States - FL - FL - Lake Mary
June 25, 2024
*Located in The Sanford area. • One of Florida's most respected counties is looking for Correction Officers for immediate hire. This is a permanent, full time, long term career opportunity in the criminal justice field. Pay starts at $20/hr for no corrections experience, and will pay up to...
United States - FL - FL - Davenport
June 27, 2024
COMPANY OVERVIEW: • Are you a skilled jack or jill of all trades who can manage multiple projects on a deadline? Since 2010, Florida Vacation Homes has specialized in luxurious vacation rentals in popular Florida destinations. With over 260 luxury properties, we pride ourselves on matching travelers...
United States - FL - FL - Sanford
June 25, 2024
*Located in The Sanford area. • One of Florida's most respected counties is looking for Correction Officers for immediate hire. This is a permanent, full time, long term career opportunity in the criminal justice field. Pay starts at $20/hr for no corrections experience, and will pay up to...
United States - FL - FL - North Fort Myers
June 19, 2024
Cytogenetic/FISH Technologist job openings in Tampa, Cape Coral FL/California/Nashville TN/Houston TX. • Preparation of clinical specimens (i.e. bone marrow, peripheral blood and lymph node) for cytogenetic testing, which include setting up the specimens, harvesting, slide making and banding...
United States - FL - FL - Orlando
June 27, 2024
COMPANY OVERVIEW: • Don t count the days. Make the days count. At Blue Gems Group, this isn't just a mantra it's a guiding principle. We believe in making every day, every moment, and every experience count for our guests, homeowners, and especially our team members. We are a collective with a clear...