Litigation Production Operator
US-DE-Wilmington
Job ID: 31660
Type: Full-Time
# of Openings: 1
Category: Facilities
DE - Wilmington-Pot,And&Cor-MS
About the Role
Responsible for the delivery of Litigation Copy and Print Work and varied Mail/Package services in a fast paced environment, achieving customer satisfaction through on time and accurate delivery of work product.
Your ImpactMain Responsibilities:
- Reviews electronic file for print readiness; prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.
- Receives, logs, delivers and tracks all activity for reporting purposes.
- Performs daily convenience care functions as needed, including routine upkeep of equipment
- Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
- Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
- Researches and routes unidentified and generic mail.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
• Site responsibility and location of coverage may change based on client and/or division needs.
In addition to Litigation Production role, this role will be cross-trained in Hospitality, with additional duties that may include:
- Basic Kitchen setup and restocking
- Supply delivery to on-premise kitchen and event spaces
- Supply inventory and ordering
About You: The Skills & Expertise You BringPlease note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience.
• Prior experience in a customer service environment.
• Good computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to work with minimal supervision.
• Ability to work OT as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
PI240642779
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