As the Windows Imaging Specialist, the individual plays a crucial role in the IT infrastructure of an organization, focusing on creating, managing, and deploying Windows images for desktops and laptops. In this role, the Windows Imaging Specialist involves a mix of technical skills, problem-solving abilities, and knowledge of specific tools and technologies. In addition, the Windows Imaging Specialist combines technical skills with problem-solving abilities and a keen eye for detail. They must be able to work independently and as part of a team, communicate effectively with stakeholders, and continuously adapt to new technologies and challenges in the IT environment.
Responsibilities
Creates, customizes and manages Windows images using Sysprep, Windows Imaging and Configuration Designer (ICD) and Deployment Image Service and Management tool (DISM)
Secures images vulnerabilities and ensures compliance with organizational security practices
Deploys and images tasks using ICI/IP, DHCP, DNS and other networking protocols
Automates repetitive tasks, customizes deployments and troubleshoots using PowerShell, VBScript or batch scripting
Diagnoses and resolves issues related to imaging and deployment to include hardware compatibility, software conflicts and network problems
Manges imaging projects to include planning, execution, monitoring and closing project efficiently and on time
Creates clear and comprehensive documentation for the imaging and deployment process to include custom scripts, image configuration details and troubleshooting guides
Keeps up to date with latest Window features, deployment technologies and industry best practices
Performs other tasks as required by OSC and the Government contracting team
Required Qualifications/Education and Experience
Associate or Bachelor's Degree in computer science
Must have a minimum of Security+ certification
Must have and maintain Secret clearance
Minimum of 3-5 years of experience in IT, specifically with a focus on operating systems, software deployment, and network administration
Microsoft Certified:
Windows Client (previously known as MCSA:
Windows 10), Modern Desktop Administrator Associate or Enterprise Administrator Expert
Must have the ability to troubleshoot and solve issues that arise during the imaging and deployment processes
Attention to Detail to ensure compatibility and functionality across different hardware and software configurations
Hands-on experience with MS Deployment Toolkit (MDT), Windows Deployment Services (WDS)
Must have knowledge of PowerShell or VB Script
Must have hands-on experience with System Center Configuration Manager (SCCM)
Experience with Windows operating systems
Preferred Qualifications/Education and Experience
ITIL certification
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