Operations Director - Coral Canyon

The Ladders
US - District of Columbia - Washington
June 29, 2024
Management

Do you want to be an integral part of a management team determined to deliver the absolute best customer experience each day? Are you looking for a company you can grow with?

Our Operations Director is responsible for a wide variety of operational and administrative tasks to achieve a high level of service and deliver results for the collective goals and objectives for CCMC and the association.

We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Community Information:

Coral Canyon is a beautiful Southern Utah community with approximately 1,300 homes. The community includes four pools, four pickle-ball courts, a tennis court, a conference room, a ramada, community events, classes and clubs. Not only is it a fantastic place to live, but it is a fabulous place to work. Creating a community is what we do: starting in the office and ending in the homes of each resident. While providing excellent customer service to our residents, we also uphold the community standards to keep the community beautiful and a great place to enjoy our time with family, friends, and guests and be a place we are proud to call home.

What you'll accomplish:

Provide oversight and professional development of staff
Coordinate the community publications; arranges articles and photographs, edits and proofreads, ensure timely delivery of electronic eNews and emails to the Community
Manage all content and activity for the Community website
Oversee website functionality, providing support and direction; coordinate with team in overseeing social media activity for the Community
Conduct a thorough review of assigned invoices to ensure accuracy prior to payment
Proactively manage the site to develop and implement processes and procedures to enhance the community and ensure the overall protection of all assets
Take notes and create meeting minutes summarizing key points of discussions
Provide support in developing operating budgets, reserve studies and proposals
Act as management Liaison to committees pertaining to the position

What we're looking for:

Bachelor's degree or equivalent in business, public administration or related field
Project management skills with the ability to properly plan and execute on project deliverables
Knowledge of maintenance routines and mechanical operations to assist with common area and clubhouse maintenance
Excellent people skills and proven ability to maintain working relationships with residents and volunteers
Strong speaking and writing skills, with the ability to communicate effectively on a variety of levels
Strong organizational, supervisory, and conflict resolution skills
Computer skills in Windows environment, and with Canva, with the ability to learn and train others on VMS software
Math and Accounting, including budgeting
Able to work both indoors in an office environment and outdoors
Must have a valid driver's license and current vehicle liability insurance
All potential employees must pass a pre-employment drug screen, driving record, and background check prior to employment

What we offer:

Comprehensive benefits package including medical, dental, vision, and life insurance
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid vacation, holiday, and volunteer time
Company-paid Short-term Disability
Optional Long-term Disability
Employee assistance program
Optional Pet Insurance
Professional education assistance
Perhaps most importantly, a service-oriented team who is dedicated to your success!

Associated topics: administrative assistant, administrative officer, administrative staff, asso, associate, document, facilities, food, operation, operational assistant

Read the full job description and apply online on the recuiter's web-site

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