Donor Engagement Specialist

OUR PURPOSE

The Association of Women's Health, Obstetric, and Neonatal Nurses (AWHONN) is a not-for-profit membership organization that promotes the health of women and newborns. Our mission is to empower and support nurses who care for women, newborns, and their families through research, education, and advocacy.

POSITION SUMMARY

The Donor Engagement Specialist is critical in fostering relationships with donors and ensuring their connection to our mission. Working closely with the Director of Membership Development and others, this individual will implement engagement strategies, enhance donor satisfaction, and drive fundraising efforts for our Every Woman, Every Baby (EWEB) charitable giving program. Responsibilities include organizing and coordinating AWHONN's fundraising initiatives to meet annual targets, providing administrative support to the Membership and Volunteer Engagement Department, and focusing on communications, customer service, and data management related to donors, members, volunteers, and staff. Additionally, the incumbent will maintain donor history and manage the planning and execution of fundraising activities throughout the year.

DUTIES & RESPONSIBILITIES:

FUNDRAISING AND DONOR DEVELOPMENT

• Work with the Director of Membership Development and other staff to execute fundraising, cultivation, and stewardship programs for individual donors at all levels, including direct mail, newsletters, website content development, special events, and personal contacts.

• Build and execute workplace giving campaigns, across all sectors, as appropriate.

• Meet or exceed annual fundraising targets and donor prospect cultivation goals.

• Serve as primary contact and support for all fundraising and donor engagement.

• Collaborate with marketing and membership staff to implement fundraising campaigns.

• Prepare correspondence and generate mailings to prospects, donors, and volunteers.

• Coordinate fundraising efforts with other AWHONN departments to engage the volunteer leadership, section and chapter members, staff donors, and other stakeholders.

• Administer acknowledgments and recognition processes, including donor appreciation lists, promotional materials, and content for AWHONN's website and social media channels.

• Assist with grant reconciliation, tracking, and disbursement for charitable funds (both grants received by AWHONN, and grants administered externally by AWHONN).

• Research fundraising targets by studying literature and mailings available from government funding sources, private foundations, the United Way, and other potential contributors.

• Create progress reports/dashboards and communicate achievements as needed.

• Plan, support, and implement fundraising events throughout the year, including those during the annual AWHONN Convention.

• Support donor visibility and member engagement on The Hub, AWHONN's online member community.

• Gather impactful stories and data that highlight the success and needs of the EWEB program.

• Collaborate with the marketing team to create compelling donor communication materials, including newsletters, social media content, and other items as needed.

DATABASE MANAGEMENT, CUSTOMER SERVICE, AND WEBSITE

• Maintain online donation processing system and donor history in AMS.

• Ensure accurate and up-to-date donor records in the fundraising database.

• Generate donation statistics, reports, acknowledgment lists, and targeted donor mailing lists.

• Track and analyze donor engagement metrics to assess the effectiveness of strategies and inform future initiatives.

• Process pledges and donations, providing high-quality customer service support to donors.

• Facilitate updates to development information on the AWHONN website.

• Provide additional database or customer service support to the membership team as needed.

ADMINISTRATIVE SUPPORT

• Provide administrative support to the Development Committee as the committee's main staff contact, including assisting with conference call/meeting schedules, agendas, and materials.

• Provide administrative support, as needed, to the Director of Membership Development in working with the Membership Committee.

• Maintain and manage the office inventory of EWEB collateral and membership marketing materials.

• Assist with and/or staff onsite development and membership activities and events.

• Other duties as assigned.

LEADERSHIP EXPECTATIONS

This role will serve as a leader across the organization to assist staff in identifying ways to increase and strengthen engagement in AWHONN charitable giving to meet and exceed strategic goals. Serve as a knowledgeable fundraising and development resource for new and current staff. The incumbent will work closely with the membership, marketing, volunteer engagement, events, and executive teams.

Requirements

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree in nonprofit management, communications, marketing, fundraising/development, or an equivalent combination of education and experience.

• Previous or ongoing remote work experience.

• Experience with database fundraising software. (Nimble or Salesforce preferred)

• Knowledge of best practices in donor engagement and fundraising.

• Self-motivated with the ability to work independently, in a team environment, and with individuals from a geographically dispersed membership.

• Excellent verbal and written communication skills.

• Proven ability to provide customer service to highly engaged VIPs.

• Strong interpersonal and relationship-building skills to initiate and develop productive working partnerships with key stakeholders' organization-wide.

• Strong teamwork, collaboration, and multi-tasking skills with the ability to meet time-sensitive goals.

• Ability to work with volunteer leaders and committees, including recruitment and training.

• Strong organizational and project management skills, including demonstrated ability to juggle multiple priorities and tasks and administer approved budgets.

• Excellent grasp of technology - including Microsoft Office software; the ability to learn new software and familiarity with various social networking platforms.

• Passion for the mission of the Every Woman, Every Baby program and a commitment to maternal and child health.

Benefits

HOW TO APPLY

Please submit your resume, cover letter, and desired salary to recruitment@awhonn.org. Only complete application submissions will be considered.

AWHONN provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary range: $55,000