As a member of McKinsey's world-class Operations practice you will be responsible for blending strategic thinking with hands-on implementation, advising on developing and defining operational strategies to help our clients around the world solve their most critical problems.
Service Operations is a growing service line with deep functional expertise implementing holistic transformation including Customer Experience/Service Design, Frontline & Field Operations, Service Factory Operations, Corporate Business Functions, and Customer Care with cross-cutting foundation capabilities (e.g., Lean expertise; IT enablement; Performance transformation) to deliver significant and sustainable cost impact.
We provide a unique set of tools and techniques to help clients identify opportunities for improvement and implement recommendations in support of our client's business objectives.
You'll work in teams of typically 3-5 consultants, playing an active role in all aspects of the client engagement.
This includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.
You'll also have the opportunity to present results to client management and implement recommendations in collaboration with client team members.
You'll gain new skills and build on the strengths you bring to the firm.
Business Analysts receive exceptional training as well as frequent coaching and mentoring from colleagues on their teams.
This support includes a Partner from Operations that is assigned to you to help guide your career as well as several weeks of formal training in your first two years as a Business Analyst.
Additionally, you'll receive guidance and support from your local office in the selection of client projects, helping you to develop your skills and build your network.
Following your BA tenure, assuming good performance, you will move into a post-graduate school role.
Some BAs will take advantage of the opportunity to get outside experience through a secondment (externship) with a private sector or social sector client with the firm's support.
Others may choose to pursue graduate school with support from the firm.
• Bachelors degree with record of academic achievement
• 2+ year of post-graduate work experience with a distinctive record of achievement and impact
• Experience in at least two of the following:
process optimization in service industries, customer experience, frontline & sales transformation, field service, customer care, business support functions
• Demonstrated experience in successfully leading a transformational/capability building activity within a service operations environment
• Industry experience with a service industries such as retail, telecom, banking, media, etc.
• Willingness to travel up to 80%
United States - CT - CT - meriden
June 4, 2024
Medical Solutions is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Meriden, Connecticut. & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel We're seeking...
United States - CT - CT - West Hartford
June 30, 2024
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United States - CT - CT - Weston
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June 30, 2024
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United States - CT - CT - Ellington
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United States - CT - CT - Cromwell
June 30, 2024
We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Housekeeper. The purpose of this position is to provide campus services in areas of cleaning and minor maintenance requests throughout the campus in order to meet the needs of...
United States - CT - CT - East Hartford
June 30, 2024
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United States - CT - CT - Seymour
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Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - Plainville
June 30, 2024
Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - Hartford
June 30, 2024
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United States - CT - CT - Hamden
June 30, 2024
Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - West Haven
June 30, 2024
Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - Bridgeport
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United States - CT - CT - Enfield
June 30, 2024
Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - Windsor Locks
June 30, 2024
Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - Wallingford
June 30, 2024
The cook/baker will follow a menu to prepare and cook meals for patients and cafeteria by performing the following duties. • Essential Duties and Responsibilities: include the following. Other duties may be assigned. • Opens kitchen and prepares food according to menu and production tally and...
United States - CT - CT - West Hartford
June 30, 2024
Job Status: Part-Time • Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and...
United States - CT - CT - Bridgeport
June 30, 2024
Located in Bridgeport, CT • • • Summary: • Our mission of providing care to the world at a moment's notice is at the heart of everything we do. • We are caregivers, first and foremost and we will be there when you need us. • With more than 38,000 employees, Global Medical Response teams deliver...
United States - CT - CT - East Hartford
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Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
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United States - CT - CT - Mashantucket
June 30, 2024
Design Your Future at PVH • Sales Associate Part Time - TOMMY HILFIGER • SALES ASSOCIATE • REPORTS TO: Store Management • SUMMARY: The Sales Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Sales associate also...
United States - CT - CT - Burlington
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Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - Norwich
June 30, 2024
Phaxis is seeking a skilled Speech Language Pathologist for Schools near Norwich, Connecticut, 06360 for the upcoming 2024-2025 School Year! • At Phaxis, our focus is to establish a strong partnership with you to plan and guide your next significant career advancement. With steadfast dedication, we...
United States - CT - CT - Simsbury
June 30, 2024
Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - New Milford
June 30, 2024
Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - New Canaan
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Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...
United States - CT - CT - Windsor
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Join a USA Today Top Workplace! • Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures...
United States - CT - CT - East Haven
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Functional SAP IBP Consultant - (S & OP, Real-Time Integration) - 100% Remote Optomi, in partnership with a global leader in HVACR markets, is seeking a Functional SAP IBP Consultant to fulfill a contract opportunity with a client located in the DFW area. • The ideal Candidate will have over 10...