SUMMARY OF JOB PURPOSE AND FUNCTION
The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.
ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
Mentor other paraprofessionals in the hospital.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS COMPETENCIES
Leadership
Action Oriented
Customer Focus
Listening
Peer Relationships
Personal Learning Functional
Ensure medical quality
Effective communication
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO)
Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision as appropriate.
Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS
Ability to work at a computer for long periods of time.
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
The noise level in the work environment is moderately high.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EDUCATION AND/OR TRAINING
Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred.
Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required with customer service preferred.
Fusion Medical Staffing Cardio
United States - CA - CA - Salinas
July 4, 2024
Fusion Medical Staffing-Cardio is seeking a travel RDN - Registered Dietitian Nutritionist for a travel job in Salinas, California. & Requirements • Specialty: RDN - Registered Dietitian Nutritionist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 40 hours per week...
United States - CA - CA - PALO ALTO
July 3, 2024
AMN Healthcare Nursing is seeking a travel nurse RN CVICU for a travel nursing job in PALO ALTO, California. & Requirements • Specialty: CVICU • Discipline: RN • Start Date: 08/05/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel & Requirements •...
United States - CA - CA - St. Helena
July 3, 2024
CrossMed is seeking a travel nurse RN Med Surg for a travel nursing job in St. Helena, California. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Job Details • Gross Weekly Pay: $...
United States - CA - CA - Northridge
July 3, 2024
Trustaff Allied is seeking a travel CVOR Technologist for a travel job in Northridge, California. & Requirements • Specialty: CVOR Technologist • Discipline: Allied Health Professional • Start Date: 08/06/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel...
Fusion Medical Staffing Nursing
United States - CA - CA - Bakersfield
July 3, 2024
Fusion Medical Staffing-Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Bakersfield, California. & Requirements • Specialty: ED - Emergency Department • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours,...
Marvel Medical Staffing Therapy
United States - CA - CA - Stockton
July 3, 2024
Marvel Medical Staffing Therapy is seeking a travel Physical Therapist for a travel job in Stockton, California. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/15/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel Marvel...
United States - CA - CA - St. Helena
July 4, 2024
CrossMed is seeking a travel nurse RN Med Surg for a travel nursing job in St. Helena, California. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Job Details • Gross Weekly Pay: $...
United States - CA - CA - DOWNEY
July 3, 2024
AMN Healthcare Nursing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in DOWNEY, California. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: 08/05/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel...
United States - CA - CA - Chico
July 4, 2024
CrossMed is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Chico, California. & Requirements • Specialty: OR - Operating Room • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel Job Details • Gross Weekly...
United States - CA - CA - SAN MARCOS
July 4, 2024
AMN Healthcare Nursing is seeking a travel nurse RN Case Management for a travel nursing job in SAN MARCOS, California. & Requirements • Specialty: Case Management • Discipline: RN • Start Date: 07/29/2024 • Duration: 13 weeks • 40 hours per week • Shift: 10 hours, nights • Employment Type: Travel &...
United States - CA - CA - Lodi
July 3, 2024
CrossMed is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Lodi, California. & Requirements • Specialty: Labor and Delivery • Discipline: RN • Start Date: 07/15/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel Job Details • Gross...
Fusion Medical Staffing Nursing
United States - CA - CA - Tracy
July 4, 2024
Fusion Medical Staffing-Nursing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Tracy, California. & Requirements • Specialty: ICU - Intensive Care Unit • Discipline: RN • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights •...
Marvel Medical Staffing Therapy
United States - CA - CA - Chico
July 3, 2024
Marvel Medical Staffing Therapy is seeking a travel Occupational Therapist for a travel job in Chico, California. & Requirements • Specialty: Occupational Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Marvel...
Fusion Medical Staffing Cardio
United States - CA - CA - Madera
July 3, 2024
Fusion Medical Staffing-Cardio is seeking a travel Registered Respiratory Therapist for a travel job in Madera, California. & Requirements • Specialty: Registered Respiratory Therapist • Discipline: Allied Health Professional • Start Date: 07/23/2024 • Duration: 14 weeks • 36 hours per week • Shift:...
Marvel Medical Staffing Therapy
United States - CA - CA - Citrus Heights
July 3, 2024
Marvel Medical Staffing Therapy is seeking a travel Physical Therapist for a travel job in Citrus Heights, California. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Marvel...
United States - CA - CA - Fall River Mills
July 3, 2024
American Traveler is seeking a travel Physical Therapist for a travel job in Fall River Mills, California. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/21/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel American...
Marvel Medical Staffing Allied
United States - CA - CA - Monterey
July 4, 2024
Marvel Medical Staffing Allied is seeking a travel Registered Respiratory Therapist for a travel job in Monterey, California. & Requirements • Specialty: Registered Respiratory Therapist • Discipline: Allied Health Professional • Start Date: 07/29/2024 • Duration: 13 weeks • 40 hours per week •...
United States - CA - CA - San Francisco
July 4, 2024
RCM HealthCare Travel is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in San Francisco, California. & Requirements • Specialty: Cardiac Cath Lab • Discipline: RN • Start Date: 07/30/2024 • Duration: 13 weeks • 40 hours per week • Shift: 10 hours, days • Employment Type: Travel...
United States - CA - CA - San Francisco
July 4, 2024
Trustaff Allied is seeking a travel Interventional Radiology Technologist for a travel job in San Francisco, California. & Requirements • Specialty: Interventional Radiology Technologist • Discipline: Allied Health Professional • Start Date: 07/29/2024 • Duration: 13 weeks • 40 hours per week •...
Fusion Medical Staffing Cath Lab
United States - CA - CA - Colton
July 4, 2024
Fusion Medical Staffing-Cath Lab is seeking a travel Interventional Radiology Technologist for a travel job in Colton, California. & Requirements • Specialty: Interventional Radiology Technologist • Discipline: Allied Health Professional • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per...
United States - CA - CA - Hanford
July 3, 2024
Titan Medical Group is seeking a travel Cath Lab Technologist for a travel job in Hanford, California. & Requirements • Specialty: • Cath Lab Technologist • Discipline: • Allied Health Professional • Start Date: • 07/15/2024 • Duration: • 13 weeks • 40 hours per week • Shift: • 10 hours, days •...
Fusion Medical Staffing Radiology
United States - CA - CA - Santa Maria
July 3, 2024
Fusion Medical Staffing-Radiology is seeking a travel CT Technologist for a travel job in Santa Maria, California. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days •...
United States - CA - CA - Mission Viejo
July 3, 2024
American Traveler is seeking a travel Interventional Radiology Technologist for a travel job in Mission Viejo, California. & Requirements • Specialty: Interventional Radiology Technologist • Discipline: Allied Health Professional • Start Date: 07/29/2024 • Duration: 13 weeks • 40 hours per week •...
Fusion Medical Staffing Nursing
United States - CA - CA - Concord
July 4, 2024
Fusion Medical Staffing-Nursing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Concord, California. & Requirements • Specialty: OR - Operating Room • Discipline: RN • Start Date: 07/23/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type:...
Marvel Medical Staffing Therapy
United States - CA - CA - King City
July 3, 2024
Marvel Medical Staffing Therapy is seeking a travel Physical Therapy Assistant for a travel job in King City, California. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type:...
United States - CA - CA - PLEASANTON
July 3, 2024
AMN Healthcare Allied is seeking a travel Vascular Interventional Technician for a travel job in PLEASANTON, California. & Requirements • Specialty: Vascular Interventional Technician • Discipline: Allied Health Professional • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift:...
United States - CA - CA - Indio
July 3, 2024
CrossMed Allied is seeking a travel Radiology Technologist for a travel job in Indio, California. & Requirements • Specialty: Radiology Technologist • Discipline: Allied Health Professional • Start Date: 07/29/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel...