Program Monitor and Referral Coordinator

Public Health Management
US - California - Palm Springs
June 30, 2024
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Program Monitor and Referral Coordinator

Job Category

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Program MonitorRequisition Number

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PROGR005150Apply nowPosted :
December 2, 2022Full-TimeLocations

Showing 1 locationCorpPhiladelphia, PA 19102, USA

Description

PHMC is proud to be a leader in public health.
PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment.The Program Monitor and Referral Coordinator is an intensive position with two main areas of responsibility:
(1) the provision of monitoring and support to DHS Parenting Collaborative provider agencies conducting parenting education program.
This responsibility represents approximately 90% of the full time position; and (2) manage the referral service to ensure that all requests for parenting education services are addressed and accurately documented (both communication and outcomes).Program Monitor Responsibilities:
Establish relationships with agencies in order to provide guidance and supportSchedule, conduct, and document site visits to assess program capacity, services, quality and complianceMaintain active working files for each agency which contains all reports and documentation, and provide copies of all documentation for master filesAssist agencies in complying with evaluation procedures as required by DHSMonitor and document agencies performance, including successes and problems in meeting goals and complying with program standards and requirementsAssist agencies that are experiencing problems in developing plans to address problems and conduct regular follow-up to ensure plan is adhered toReview data intake, monthly class cycle and invoicing data submissions to assess program compliance and activityWork with Fiscal Compliance Analyst, and assist in following-up with agencies to assure they are invoicing appropriatelyWork with programs to ensure that agencies are able to receive DHS referralsResearch and distribute information to agencies regarding best practices, innovative service models, and other information regarding the provision of parenting servicesParticipate in monthly team meetings and general meetings of Collaborative agenciesProvide monthly written and oral reports to supervisor on each agencyAssist in database support and problem-solvingIdentify concerns/issues both specific to individual agencies and common to all grantees, discuss concerns with supervisor, and assist in development of plans to address concernsAssist in continuation application and/or proposal reviewAssist in addressing specific questions and concerns from DHSAccept referrals from DHS, provider agencies and other sources of parents in need of parenting education programsComplete standard assessment of parenting education needs, family demographics, referral source and other pertinent informationMake referrals to DHS Parenting Collaborative groups which best meet parents needsFollow-up and confirm all referrals to assure that intended services are receivedDocument all referrals and confirmations in the DHS Parenting Collaborative Referral Services Access databaseProvide referral data for reports to DHSWork to ensure that providers are reporting back on the status of all referrals made, with the goal of minimizing the number of pending referral recordsEnsure that providers are submitting up to date class cycle information to support the referral process and communicate with the Project Director when this is not the caseMake presentations about the DHS Parenting Collaborative to DHS, social service agencies, and other community organizationsSkills:
Extensive experience working with community-based organizations serving parents and families.
Familiarity with policies and practices related to the delivery of parenting servicesProficient in Microsoft Excel, Word, and AccessExcellent written and oral communication skillsStrong organizational and analytical skillsAbility to assess organizational capacity and service deliveryExcellent administrative and organizational skills and attention to detailAbility to prioritize multiple assignmentsAbility to work both independently and as part of a teamEducation and Experience:
Master s degree required - preferably in social work or public policy and administration or related field10 or more years of experience in parenting education or other parenting support program or agencyCommensurate with education and experience
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Read the full job description and apply online on the recuiter's web-site

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